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BMW 5 Series F11 Touring 2010

5
reviewed by Anonymous on 17 February 2019
5
reviewed by kmm on 12 February 2019
5
reviewed by Anonymous on 27 July 2018
5
reviewed by Terry summers on 18 October 2017
5
reviewed by tonytee on 3 August 2017
2
reviewed by Johnfrog on 2 August 2017
1

525d M Sport 218 Auto 5dr Estate

reviewed by cjm16 on 28 February 2015
1
Overall rating
2
How it drives
3
Fuel economy
3
Tax/Insurance/Warranty costs
3
Cost of maintenance and repairs
1
Experience at the dealership
3
How practical it is
1
How you rate the manufacturer
1
Overall reliability

Unreliable car and terrible customer service

I've had the car 10 months, and it's been in the garage 10 times with faults. Initially no a/c, but took four garage trips and three months to repair, leading to very uncomfortable driving over the summer months. Then the drivetrain started failing... drivetrain warning lights and impaired performance ('drive-home mode'), getting progressively worse to total engine failure. It's been in the BMW garage six times with the same fault symptoms, who have identified outdated/faulty computer system, faulty sensors, faulty EFG valve, two blown turbos, leaking exhaust lines and most recently bent turbo vacuum pump actuator arm. The last three BMW mechanics that have looked at it have said it sounds like a 'Friday afternoon car,' however the Spire dealership and BMW central said that this level of reliability would be considered 'normal'... Terrible customer service and lack of ownership/action from both the dealership and BMW central. I'm looking to get rid of the car as soon as possible and, despite being happy with my previous BMW, would never go back to BMW again.

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5
reviewed by Richard BMW on 17 October 2014
5
reviewed by Richard BMW on 2 May 2014
5
reviewed by Richard BMW on 23 January 2014
5
reviewed by DaveHop on 23 January 2014
5
reviewed by Anonymous on 18 October 2012
4
reviewed by dwf001 on 9 October 2012
5
reviewed by a900ss on 1 September 2012
5
reviewed by Anonymous on 26 June 2012
4
reviewed by Provence Boy on 30 May 2012
5
reviewed by Devon Dumpling on 13 May 2012

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About this car

Price£32,590–£60,220
Road TaxD–L
MPG26.4–62.8 mpg
Real MPG73.6%

Just reviewed...

5
submitted by Les Unsworth
3
submitted by Meteiro
4
submitted by Anonymous
 

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