I recently took my car in for a software update and while in the garage a free heath check was performed on the car.

I was told that the rear discs were worn down to a point when they needed to be changed.
I assumed that they meant the disc pads but was assured that it was the actual discs that needed changing at a cost of about £490.

I pointed out that the car had only covered 16000 miles since new, I use the gears to slow me down most of the time and I do not generally brake hard, therefore I considered the quality of the original discs to be suspect and was assured that this wear and tear on the discs is normal.

However I pointed out that I have driven for over 50 years and have never had to replace the discs on any car that I have owned,

Before deciding on whether to carry out the repair I spoke to the Jaguar head office technical dept and was told that using the cruise control and the speed limiter will dramatically increase the wear on the rear discs and therefore is was to be expected and initially resisted any blame.
However after protestations I was given a credit note for £250 to assist in the cost of the replacement discs.

The car has since been into the garage very recently for a service and MOT having covered not more than 200 miles from when the discs were changed and the MOT report stated that the rear discs have only 2mm of wear left before they need to be changed.

I immmediately checked the discs for wear and as I expected, the wear was practically undetectable.

So the question is, are Jaguar making the discs deliberately thin in order to keep the workshop busy or are Jaguar using inferior quality metal in the manufacture of the discs, or alternately, are the brake pads too hard and therefore effectively grinding the discs down too quickly.

Read more

I have a 2008 1.9 TDi Match, which has done 60,000 miles. When do you think an appropriate time is to change the cam belt?

... Read more

Hi,

I'm thinking of selling my much loved Focus in the next few weeks as I'm thinking of switching to a diesel for a better mpg. I had the car serviced last week and the garage said they were unable to find the service book. So i've rummaged around at home and found the manual, all receipts, V5 etc, so everything but the service book which I can only assume as been lost. I was wondering what the best way to obtain a replacement is?... Read more

Hi, new to the forum and hope you can give me some pointers!

I'm about to order my first ever company car and I just can't decide. Any advice, guidance, help would be much appreciated.... Read more

Hello chaps. My sister owns a '03 K12 with the CR10DE engine. The engine check light has come on a couple of times in the past with a no.4 cylinder misfire code. She was told by mechanic it might be the coil pack. I offered to do the job and downloaded a service manual but I hadn't realized how big the job was until I read it. I thought it was just a case of pulling old one out and sticking new one in but from what I can tell I will have to dismantle the whole air cleaner case assembly and remove the electronic throttle control actuator just to access the coil pack.

Is this correct? Is it not possible to remove the entire air cleaner case assembly without having to separate the upper and lower cases and remove the electronic throttle control actuator, etc? Cheers.