What would you recommend for a couple who want a comfortable, reliable SUV?

My wife and I are in our late 60s, retired and are looking to buy an SUV for the first time for its ease of access and high position. We don't care about prestige brands but we do want comfort, refinement,...

I need a reliable, sub-£10k vehicle to tow a horsebox. What do you advise?

I'm looking for a good tow car under £10,000 to tow a horsebox with minimum braked towing weight of 3000kg. Running cost and reliability are most important.

My new car was sat at the docks for months. Is this normal or due to Covid?

I've just taken delivery (remotely) of a brand new Mercedes-Benz E-Class Estate. This car was advertised as brand new and I'm the first registered keeper. Although I bought it from an MB dealer through...

How much can I reasonably negotiate off forecourt prices?

There appears to be larger differences between forecourt prices and part-exchange values than ever before. Volvos differ between £5k and £10k. How much of this is realistically negotiable, accepting that...

I'm stuck in Spain during lockdown but my MoT is due soon. What do I do?

I'm currently in Spain and not allowed to leave Valencia province. My MOT is due on March 7th and I don't know whether I will be able to return to the UK for the MOT to be carried out. If I am unable to...

I want a diesel, manual estate or hatchback. Could you suggest some models?

My 2010 Saab 9-3 Sportwagon has died and we have parted company. I’m struggling to decide what I should buy to replace it. I need a hatch or estate to easily carry family stuff and don’t really want anything...

How do I know if my car is ULEZ and Congestion Charge exempt?

How do I find out if a car meets the ULEZ and Congestion Charge? Some sellers will say it does, but is there a concrete way to confirm it does?

Why is it difficult to change gear in my automatic car?

The gearstick on my 3-year-old Volkswagen Passat (DSG) gets sticky going from park to reverse. I've only noticed it a few times as it doesn't do it very often. At the time, it wasn't parked on a level...

A buyer bought, modified and then broke a car I sold him. Can he legally claim money from me?

I live in Scotland and sold a car privately to someone from England, the new owner later sent me a text to say it was running fine after he had done a few miles. He then put different wheels on and other...

How do I appeal a parking fine because the pay machine wasn't working?

The parking machine was not working. I have now received a fixed penalty. How do I appeal?

Is there an organisation I can contact about unreasonable repair costs?

A local garage has had my 2009 Volvo S40 for 8 weeks trying to resolve a misfire so I can claim the cost from Warrantywise. They have had my car for so long that I am considering cutting my losses and...

Do you have any advice about driving to charge a flat battery?

If I take my car for a decent motorway run to charge battery, do you have any advice about speeds, gears, putting heaters on etc?

Could an electric car manage a 160-mile roundtrip without stopping to charge?

I'm a volunteer driver taking people for treatment. The total round trip is 160 miles, but there's no changing point at this hospital. Is it possible to get an EV that will do this trip in the Scottish...

How far and for how long do we need to drive our car to keep it in good condition?

Being retired and benefitting from home deliveries during the latest COVID-19 restrictions, our 2017 Ford Fiesta has remained in the garage for some weeks. Our car’s battery has been monitored for a year...

Should I buy a service plan for my new electric car?

I bought a new Kia Soul EV in March 2020. Is it worth buying a service plan (two years £239, three years £529, five years £759)?

Do I need to replace the water pump along with the timing belt?

I have a 2016 Volkswagen Golf and have received differing advice about replacing the water pump with the timing belt. Some garages have said to me the water pump is not driven by the timing belt so it...

Can I take my motorhome to a garage during lockdown?

I bought a motorhome in October and since then I found out (from backtracking previous owners in the history) that it has not had a cambelt fitted in the past. It's 11 years old. Can I take it in to have...

I bought a car that isn't in good condition. Can I get my money back?

I bought a car but on collection but it was not in good condition. The transaction was done a few days ago. Can I return the car and get my money back?

Can I get a performance car without a big insurance premium?

I’m after a performance car but I don’t want to pay ridiculous insurance premiums. Am I living in dreamland?

Are there alternatives to the Mitsubishi Outlander PHEV?

I wish to purchase a 4X4 AWD commercial SUV. I was looking at the Mitsubishi Outlander PHEV, but heard that Mitsubishi will soon withdraw from Europe. Are there alternatives?

I'm at a loss when it comes to options and trims. Any advice?

We are both in our 70s and live in Somerset where these are very narrow lanes etc. We go to Cardiff frequently so motorway driving and a bit of city. We have had a Volkswagen Passat Estate, which was very...

Will my car pass the MOT if I remove the catalytic converter?

I'm wondering if it is legal to remove the two catalytic converters from my car. It's a 2005 Audi A4 3.0-litre diesel. It has no DPF fitted from standard, just a primary and secondary cat. Can these be...

Which warranties are best in terms of cover and cost?

I'm considering buying a BMW X1 diesel, auto, 4-wheel drive SUV, first registered in March 2017. The new car warranty has expired. The car will be used mainly in rural areas with a mix of short and long...

Which cars are best for first-time drivers?

I'm a young first-time driver who's looking for a 10 to 12-year-old car with low running costs. Insurance should be as cheap as possible and the tax possibly £20-30 a year. What cars would you advise?...

I'm a UK resident with a Spanish licence. Do I need a UK licence post-Brexit?

I'm a returned Expat from Spain (returned 2015). I passed my driving test in the UK many years ago. I have a Spanish Driving license right now, and as far as I can see on the UK Gov website, I have been...

My car door keeps freezing shut. Any advice?

In the recent wintry weather, my driver's door has been freezing and refusing to open. The passenger door will open, but I am getting a bit old for car gymnastics now! It's a Kia Ceed if that makes any...

More reliable than a Mini Countryman?

I’m in my 30s, work in investment management and use my own car for commuting and business. I currently have a 2016 Mini One Countryman 1.6-litre petrol, which has proven really unreliable with poor build...

How can I get an MOT during lockdown if I'm shielding?

My Peugeot 207CC will be due for an MOT and service in February. I normally take it to the Peugeot garage, which is 18 miles away but even if I were to take it to a nearer MOT garage, I'm wondering how...

Why hasn't my logbook come back when I applied for it from DVLA 8 months ago?

I applied for the V5 in April with a V62 form and it's not come yet. Do you know what's going on with processing the document? The car is ready to export but it's still not back from DVLA. Thanks.

How do I calculate resale value on a car with extras?

How should I calculate what price to ask for my car in regards to the optional extras (heated seats, sunroof etc)?

Can you recommend a small car for short journeys?

Which car do you recommend for short journeys? I now only drive about 3 miles per day to work. Also, would it be better to go for a brand new one or one a couple of years old? Need it to be reliable and...

How much would a cylinder head replacement cost?

My Corsa has a cracked cylinder head. Could you please advise me what the prices are for a replacement? I've been loosely told by a mechanic in my garage it'd be £1400.

What trickle charger do I need to prevent a flat battery?

What type of battery charger do I need for my BMW 218 Tourer? It's not being used much and the flat battery light keeps appearing.

Are plug-in hybrids a halfway house?

Are plug-in electric vehicles only a stop-gap?

Will I be charged for parking my non-compliant car within the ULEZ?

I live within the ULEZ. Can I park my non-compliant car on the road and just pay £12.50 every day I drive it?

I need to get a reliable car urgently. Do you advise a PCP?

I wonder if you can help as I'm a bit desperate. I have a 2005 Renault Clio with a broken gearbox, which was mis-sold 2 months ago. I have a second Renault Clio (2007) with low mileage, given to me for...

I need to replace my diesel car. Which petrol SUVs are most reliable?

Our 2012 Peugeot 3008 diesel needs to be replaced as we live in London. I want Japanese reliability and my wife wants an SUV for the school run, Ikea trips and the occasional motorway journey. I’d love...

What are the best medium-sized SUVs with 1800kg towing capability?

Could you please advise me which are the best three medium SUV tow cars with 1800kg capability? I currently tow with a Kia Sorento, which is marvellous but is now too high off the ground for easy access...

Does lockdown extend MOT due date?

Does lockdown extend MOT due date? Mine is due on 10 January, booked in on 8th. I'm nervous about going anywhere!

Can I defer my MOT during lockdown?

Can I defer a due MOT test due to the lockdown?

Can I reject a car I just bought because one of the doors won't open?

I bought a car one week ago and noticed one of the doors won’t open. Can I reject the car or do I have to get it repaired if the dealer offers? Thank you.

My car is 130 miles from my house. How do I obtain an MOT during lockdown?

I own a vehicle that's parked 130 miles from where I live. The MOT is due in early February. As there is currently a lockdown, what do you suggest I do about obtaining a new one?

Can I travel to get a service done during lockdown?

My car is booked in for a service on 26 January. I live in North Wales and the garage is in the Wirral. Am I okay to travel during the lockdown?

Can you recommend a safe, small, used car for me?

I'm looking for a sturdy, used, small car. I have been considering the Honda Jazz, Skoda Fabia (which I currently have), Toyota Yaris and not sure after that. Economical, safe and an easy drive is important...

Are vehicle repairs still allowed in Tier 5 lockdown?

Will bodywork shops remain open under Tier 5 rules? My car is due to go for repair but I don't want it to be taken away just to sit in a yard for weeks untouched.

Why does my car alarm keep going off?

My car alarm keeps going off. It lasts 20-30 seconds then stops, and the key fob beeps four times on arming.

Our car was stolen off our drive. What can we do to prevent this happening again?

As an early Christmas present, we had our keyless-start Mercedes-Benz GLC stolen off our driveway a week ago. Insurance payment on its way. What's the best way to stop us having the same happen? We are...

Can I apply for a new licence online without a valid passport?

At 70, can I renew my license online if I don't have a passport? My existing license was renewed only four years ago so would DVLA use the photo from that, or would I have to apply by post and provide...

I can't decide which hybrid to buy. Can you help?

I'm interested in buying a new saloon but with the changing circumstances, I would like to get a hybrid. I'm considering several choices, which include: 1. BMW 330e 2. Skoda Superb hybrid 3. VW Passat...

Has my car been subject to a recall?

Have there been any recalls backs for the 2013 Volkswagen Passat Estate for water leaking in to the boot door card? It's causing problems with the sensor and rear wiper.