I have bought a vehicle that has developed mould - can I reject it?

I bought a second hand 3 year old car for £17k from a national main dealer. After 2 months it developed damp and mould. I am disabled with a medical condition where mould spores severely affect my condition....

Can I reject my car because of a fault on the emergency brake assist?

A week ago I bought a brand new Ford from a UK dealer. The car has a fault on the emergency brake assist and it has heavily braked several times and done one full on emergency stop. The emergency stop...

My Volvo EX30 has been recalled - what are my rights?

I bought a new Volvo EX30 Ultra Long Range from a main dealer in May 2024, paying in cash. A safety recall has since been issued due to a potential high-voltage battery fire risk, and I’ve been advised...

Can I return my car for a full refund?

I bought a Mercedes GLE 350 AMG unseen for £20,000 + £200 delivery. I discovered numerous faults and the dealer agreed to put matters right and returned the car a week later. Non-folding mirror was replaced...

Can I reject my new car due to software issues?

I recently took delivery of a brand new Audi A5. Within three weeks the vehicle suffered several software issues e.g. rear camera failure, radio muting itself, blank satnav. As well as spurious fault...

How can we get a refund for our faulty motorhome?

I bought a brand new Motorhome in August 2025, it had quite a few faults - some minor but a few major as well. We told the dealer about these faults immediately and asked if we could have a replacement...

The head gasket has gone a car we bought two weeks ago - should we reject it?

I have recently (2 weeks today) purchased a car through a sales garage. After six days the car engine warning lights came on and it went in to limp mode. It has been off the road for the past eight days....

Whar are my consumer rights when it comes to car repairs?

The garage has been unable to fix the problem with my car despite spending time on it. The original diagnosis (and quote) was incorrect and no indication of costs for the time has yet been provided. Can...

Can I reject a brand new car?

I bought a brand new PHEV on a PCP and took delivery last week. After 3 days it would not start. A recovery company came out and told me the 12 volt battery was completely drained. They got it started...

Can I reject a used car I bought that is leaking?

In April I bought a one previous owner low mileage 2023 Land Rover Defender 110 from a main Land Rover dealer. Since April it has hardly rained until the last week, when water started to be noticeably...