The head gasket has gone a car we bought two weeks ago - should we reject it?

I have recently (2 weeks today) purchased a car through a sales garage. After six days the car engine warning lights came on and it went in to limp mode. It has been off the road for the past eight days....

Whar are my consumer rights when it comes to car repairs?

The garage has been unable to fix the problem with my car despite spending time on it. The original diagnosis (and quote) was incorrect and no indication of costs for the time has yet been provided. Can...

Can I reject a brand new car?

I bought a brand new PHEV on a PCP and took delivery last week. After 3 days it would not start. A recovery company came out and told me the 12 volt battery was completely drained. They got it started...

Can I reject a used car I bought that is leaking?

In April I bought a one previous owner low mileage 2023 Land Rover Defender 110 from a main Land Rover dealer. Since April it has hardly rained until the last week, when water started to be noticeably...

We have been waiting four months for our new car to be repaired - what can we do?

My dad (who has limited English, which is why I always go along anywhere where paper work/documents need to be overseen) bought a car knowing there was a fault in the window. However the dealership assured...

Can I reject an EV because the range is less than advertised?

I am a volunteer driver and take people to hospital for their treatment. I need a car that has a range of 340 miles, so a saw a car Polestar advertisement saying the Polestar has a 341 mile range so I...

The clutch has gone on a used car I bought 5 months ago - do I have any rights?

I bought a Peugeot 2008 from a trader on 4/10/24 with 33,500 miles on the clock. I have only done 1200 miles since then and the clutch has gone. Am I covered under the Consumer Rights Act?

I bought a car but it's not as described - should I go through small claims court?

I bought a Mazda MX-5 from Cinch. Their description said it had rear smart city brake support, I-ELOOP and i-stop, which it doesn't have. They have offered £150 compensation which I rejected on the grounds...

We bought a faulty van from a private seller - can we claim back the cost of repairs?

My daughter bought a 2011 Citroen Berlingo from a private seller this year. Being rather naive, she took the answers to question about any problems, anything not working, etc as the truth. The price asked...

Can I get a refund on a used car bought from a private seller?

I bought a Land Rover Defender 90 advertised as really clean inside and out with everything working has it should, with an MoT and no advisories. The car broke down in my second journey, failed an MoT...