Ask Honest John

Most recently answered consumer rights act questions
I live in Scotland and sold a car privately to someone from England, the new owner later sent me a text to say it was running fine after he had done a few miles. He then put different wheels on and other...
I bought a car one week ago and noticed one of the doors won’t open. Can I reject the car or do I have to get it repaired if the dealer offers? Thank you.
When I bought a used car recently, I asked about the MOT and was told it was done on the 7 October. I then asked about advisories and was told it had none. The car is three years old with 9750 miles and...
I'm in the process of buying a 15-year-old Jaguar. But because of the covid situation, I've not seen or driven the car, which will be delivered to me by the dealer. All my investigations suggest the car...
We recently collected a new Ford Fiesta from a Ford dealership. On the drive home, an engine warning light appeared on the dashboard with the message "low oil pressure". We stopped driving and called the...
I bought a 2012 BMW X3 diesel advertised as ULEZ-compliant. I discussed the necessity for Euro6 with the salesman in the initial telephone conversation and was assured that the car is Euro6 so is ULEZ...
My wife bought a MINI Convertible from a main dealer just before the covid pandemic kicked off and when she bought it, we took it back the next day as we had spotted a small dent in the rear bumper. It...
I recently bought a Volvo V40 from a garage. It was advertised as having one former keeper, yet so far I have found three - the first being a leasing company. It also came with seven service stamps and...
I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were very sorry - blah blah blah. Day 2: a very bad...
I'm interested in a car I have seen advertised in a classified ad on eBay by a trader. They advise that the vehicle is a "Part exchange to clear and, like all our part exchange to clear, vehicle is being...
 

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