Renault Kadjar fault - does the dealership have to fix it?

I have had my Renault Kadjar for less than two months and it has been in the garage twice. This time the engine management light has come on and it's saying faulty braking system. Does the dealership need...

Ford Fiesta faulty heater - can I claim?

My car is a 17 reg Ford Fiesta petrol EcoBoost with a 1-litre engine. In the last month the heater fan has ceased to work on two occasions in any position except four, the highest. Each time the repair...

The door on my Peugeot 307 refuses to unlock?

One of the doors on my Peugeot 307 locked itself and has refused to unlock, both through the inside and through outside

The car I recently purchased has several faults - what are my rights?

We’ve purchased a 2019 Nissan Qashqai and in the 10 days we've had it we've had a number of problems with it. We had tyre pressure warning light come on within 30 minutes of collecting the car and found...

Our motorhome fault isn't covered as the warranty firm say it was a known issue before buying. What do we do?

I purchased a motorhome from a motorhome dealership in September 2020. I only drove it 133 miles before blue-black smoke curtailed our first outing. The garage has now discovered a broken glow plug in...

Can I reject a car I just bought because one of the doors won't open?

I bought a car one week ago and noticed one of the doors won’t open. Can I reject the car or do I have to get it repaired if the dealer offers? Thank you.

My car has developed a suspension issue less than a month after purchase. What are my rights?

My car has developed serious suspension and air con issues 28 days after purchasing from a dealer. If not covered by warranty, what are my rights? The car has only done 987 miles since their MoT on purchase....

Why is the dealer trying to charge me £1800 just to identify a fault?

My MINI One had mechanical failure in March, just before lockdown. It was towed to the dealer that I bought it from, who quoted £1800 just to open the bonnet and say what was wrong! From reading various...

My used car developed a fault two months after I bought it - do I have any rights with the dealer?

I collected my used car on the day of lockdown and the garage offered a three-month warranty. With one month left of said warranty, I contacted them because there's a noise around the rear wheel. They've...

Am I owed a refund after repeated issues with my new car?

I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were very sorry - blah blah blah. Day 2: a very bad...