Can I return my Ford Kuga PHEV which is under recall?

I have a Ford Kuga St Line purchased in June 2024 with a PCP supplied by Ford (FCE). The car is the subject of a recall for a problem with the battery - it can only charge to 80% until the recall problem...

My new car broke down after 6 weeks - what are my rights?

I bought my first ever brand new car on 3rd March, a Hyundai Kona N-line S hybrid. Six weeks later It would not select gear and displayed the warning "Shifter malfunction, service immediately." The AA...

Can I reject may car because of the automatic emergency braking system?

In December 2025 I bought a new VW Tiguan Match from a franchised dealer. Apart from a minor repair to vanity mirror lights in the sun visor (done by the dealership) ownership has been pretty uneventful....

I bought a car that was advertised with a full service history - but 4 years are missing. What can I do?

A car was sold to me with full service history but 4 years are actually missing. It was also sold with a new MoT but the MoT was 4 months old with advisories. The tyres are now rapidly wearing within 4...

Can I reject my car?

I have a Nissan Juke (2025 plate) on PCP I have had this car for 11 months. The car displayed, HEV System Malfunction, Power Reduced, while driving. B the time RAC came out the car was completely dead....

I have bought a vehicle that has developed mould - can I reject it?

I bought a second hand 3 year old car for £17k from a national main dealer. After 2 months it developed damp and mould. I am disabled with a medical condition where mould spores severely affect my condition....

Can I reject my car because of a fault on the emergency brake assist?

A week ago I bought a brand new Ford from a UK dealer. The car has a fault on the emergency brake assist and it has heavily braked several times and done one full on emergency stop. The emergency stop...

I bought a car that supposedly had a full service history but this wasn't the case - what should I do?

I was told that a car I was buying had a full service history. It is a 10 year old car and only has 5 years service history. They offered me £100 or to have the car back. It has cost me £250 for changing...

My Volvo EX30 has been recalled - what are my rights?

I bought a new Volvo EX30 Ultra Long Range from a main dealer in May 2024, paying in cash. A safety recall has since been issued due to a potential high-voltage battery fire risk, and I’ve been advised...

Can I reject a car bought through a salary sacrifice scheme?

I'm writing to request clarification of my rights regarding the rejection of a vehicle obtained through my employer’s salary sacrifice scheme. I took delivery of a new VW ID.Buzz GTX on 4 November. The...