I bought a Range Rover Velar from a dealer and discovered that it is a pre-production model - what do I do?

Having recently purchased a Range Rover Velar from a main dealer and paid £465 road tax I have just received the following from DVLA. "It has been identified that the above mentioned vehicle has been incorrectly...

If a new car develops a serious fault should I insist the supplying dealer fixes it?

If a car bought from a major franchised dealership develops a serious problem within six months would it make more sense to insist the original dealer fix it for free rather than make a warranty claim...

I bought a used car with a chipped windscreen - the dealer says I should claim on my insurance?

I have just picked up a six-month-old Jaguar XF with less than 4000 miles on the clock, from a Jaguar garage. On driving home I noticed a mark on the windscreen, which turned out to a repaired chip. The...

I have been sold a car that it turns out was involved in an accident - what can I do?

I have been sold a car that has been involved in an accident but there was no mention of the accident when purchasing. What can I do?

We bought a car on the understanding the cambelt had been changed but it has not - where do we stand?

I bought a car online on the understanding they would change the cambelt. I was told that the car had a new cambelt and water pump last year. When delivered by courier, we checked all the paperwork and...

My son's car is being repaired by a main dealer but his hire car is only third party insured - should the garage pay for fully comp?

My son took his Dacia Duster in for its first service and was given a loan car. There was a fault on his car and a replacement part is needed but it is not known when this will be available in the UK....

Why won't the dealer give us details of the service history of a car we bought?

My daughter bought a 2015 Range Rover Sport in March this year with 40K miles from an approved Land Rover dealer. The car broke down on a recent journey resulting in missing a ferry crossing. She has since...

A car I bought has been off the road for a month having warranty work carried out - can I ask for a new warranty?

I recently bought a car with a three-month warranty. After purchase, a number of defects came to light. The dealer from whom I bought the car agreed to put all of these right, but it took several weeks...

I've found a car I like but don't like the last bit of the number plate - can the dealer change it?

I've found a car I like but don't like the last bit of the number plate (KLL) - it looks like kill. Can the dealer change the number plate for me? It's a 68 plate car, so another 68-plate will be fine....

I was sold a car that turned out to be an ex-rental car - can I seek damages?

I bought a 2018 Land Rover Discovery Sport for over £34K from a main Land Rover. We discovered that the whole of the nearside had been repainted . We complained to the dealer which bought the car back...