My approved used car was not serviced as per the schedule - what are my rights?

A week ago I bought an approved used 2016 F-Pace from a Jaguar dealer with just under 40,000 miles on the clock. I have only just noticed that the first service was done at 26 months/26,500 miles rather...

When should I change my brake pads?

I’ve just had my BMW X6 serviced. They stated that my four brake pads are between 5.6 mm and 9mm and that BMW recommends changing them at 5mm. What is the legal requirement for changing them as opposed...

Will using a non franchised garage for servicing invalidate my warranty?

My car is 18 months old and still under warranty. Its service is due and I'm booked in to my local mechanic (not the Volkswagen franchise) because he's £83 cheaper. He will use genuine Volkswagen parts,...

Can you suggest a specialist to service my Mercedes?

I am a new owner of a 2015 Mercedes-Benz E220 Estate which is coming up for a B5 service. The cost of this service at a Mercedes dealership is a checking fee of £850, hourly rate of £200 and parts on top,...

Are servicing plans a good investment?

The garage that sold me my Suzuki Baleno has offered a service contract. Are they a good idea to get at an average cost of £16.82 a month over 35 months including MoTs?

How often should a MINI Cooper be serviced?

I am considering buying a 2017 MINI Cooper, however, I'm concerned about the service history which the seller describes as 'full-service history'. The car is low mileage at 9500 miles and had the first...

Does the cambelt on my car need replacing after two years?

I've just received an email from my Skoda garage asking to book my car in for a cambelt and water pump replacement. What mileage should this happen on a June build 2017 Skoda Octavia 2.0 TDI that has done...

How often does a timing belt need replacing?

My six-year-old Skoda Superb has done 34,000 miles. I have been told that I need to replace the timing belt and I presume the water pump, is this right?

How quickly can a clutch burn out?

Can a clutch and fly wheel burn out at 1700 miles and then again at 5000 miles after a new one is fitted?

Do I need to get my DPF cleaned when I service my car?

I had a DPF clean, sensor change, timing belt and service done at 86,000 miles on my 2012 Mazda 6. It had returned to the garage with the DPF light on at 98000 and for a service. However, I was told the...