Ask Honest John

Most recently answered warranty questions
The battery in my BMW has failed after 24,000 miles and the car is still in warranty. As an experienced driver, I've made sure the car has had regular runs of 20 minutes or more. BMW says there is no warranty...
In a few weeks time, I shall be trading in my 11-year old Skoda Octavia 2.0 TDI for a new Octavia iV PHEV. My local independent garage tells me that they can service the new car and the manufacturer’s...
My service is due this week and because of the pandemic, I won’t be taking it in. Will delaying the service affect my warranty?
I want to fit a tow bar to my 2016 BMW X3. I can get one fitted by an independent garage for about £650 or from BMW for close to £3000. There seems to be no difference between them other than the fact...
We have a Mercedes-Benz C-Class Coupe and the warranty is three years old next year. We've had the car since July 2020, purchased from a reputable Jaguar dealership. We're the second owners. We have just...
I have an almost 16-month-old Audi A3 Quattro and, like you, I believe in annual oil changes. But because of lockdown it's only done 8000 miles. It's not due for a service until it is two years old. The...
I've bought a 2019 BMW 320d Touring with an auto transmission. This is now a 1-year-old car and it has covered 10,000 miles. When I bought it from the BMW dealer, I asked about getting an oil change carried...
I purchased a BMW X3 last November at 33,030 miles. Warranty was due to run out on 19 September, but in August a knock started when going over a bump. I reported it and was instructed to take it in and...
Do I really have to get my service done at a main dealer? If I got it done at my local garage (which is nice to support), would it still get registered in the service history on the car?
I am thinking of buying a 1992 Volkswagen campervan but I'm worried that in a year something would happen to it (mechanically) that would cost a lot to fix. Are there extended warranty schemes available...
 

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