Dealer sold me a car that was remapped but I didn't know - what can I do?
I bought a Land Rover Evoque in April 25 and it started having performance issues this April. I took it to the garage but they couldnt find what the issue was so they sent it to a Land Rover specialist, they informed me that it had been remapped and that it needed to be reset to factory so that any hidden errors would show. The DPF error code came up, they tried to clean but said it had 3 x the soot as it should have, they had to replace the DPF and they said that it had been gutted. It cost me £2770, is the dealer that sold me the car, liable?
Asked on 17 June 2026 by Joanne Thomson
Answered by
David Ross
If the specialist has confirmed that the inside of the DPF has been gutted this makes the vehicle illegal for road use and should not have been sold in that condition. We would suggest writing to the dealer with the evidence from the specialist requesting that they reimburse you for the cost of the repairs as the vehicle is not as described and not road legal. If they dispute this claim you can report them to Trading Standards with your evidence and have the option to pursue them through small claims court.
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