had an accident in my 2.2 petrol vectra 2000 model front end and since then my starter motor turns slow as if battery flat.. have put another battery on and still the same but when i put a booster on it turns over bit better Read more

I took my car in to our usual garage on monday with a clutch issue. I called for an update on the Tuesday of which I was informed the parts would be in that afternoon. As the parts had already been ordered I also asked for a rough idea of price. No idea or rough estimate was given.

Wednesday, I popped in of which this time I was informed the parts would be with them that afternoon. Again asked for a rough idea of price. They said call tomorrow morning (being today, Thursday).

Called garage this morning of which told will be doing the works this afternoon. Had a call around 5pm saying the car is nearly ready but will be finished in the morning. Asked again about idea of price and lo-and-behold....£400 + VAT. Now, if they told me when I first asked for a rough cost I wouldn't have authorised the works. Even if they only gave me the price of the parts.

The car is a 53 plate Ford Fusion with 195,000 miles on the clock. We had a small ding last year so the bumper is broken and made good. I reckon it's only worth about £1200.

My wife called them back and they said they were under the impression we needed the car fixed regardless. Yes, we do need the car but at £480 I feel they should have checked this before carrying on with the works, we're not made of money and I would have looked at other options. With the value of the car and the works carried out we could have got a newer vehicle...with at least half the mileage!!!

Where do we stand and what can I do? Read more

Hi everyone,

I have a focus mk1 tdci 115hp which went into limp mode with the glow plug light flashing, the code reader stated no4 cylinder above knock sensor threshhold. On removal of no4 injector the tip was found wet with fuel and later tested and found to be faulty. After fitting a new injector the engine started, knocked badly and belched fuel i.e the same fault as before.After removeing all the injectors numbers 1 and 2 were wet with fuel and 3 and 4 were dry. Has anyone any ideas on this? as all the injectors have been tested and found to be ok. Read more

Despite several phone calls and emails to the dealership concerned (they claim to be the largest in the UK), I have not received the MOT or new keeper slip for the used vehicle we purchased from them 3 weeks ago.

My concern is that with the road fund licence being due at the end of this month, I shall not be in possession of the documentation required to renew it.... Read more

Hi, I'm doing a decoke on my wife's car which has a 1.4 16v (K4j) DOHC in it. I've been told that the Hydraulic tappets have to be bled. Could someone enlighten me on how to do this please? Also, when I took the cam cover off, two of the (torx) head bolts were rounded off. I managed to drill the tops off these bolts (Eventually). Do I have to replace all the head bolts or is single replacement of the head bolts acceptable? Thanks on anticipation. All the best Steve Read more