June 2008

alvan


4 week old Octavia Estate 4x 4 2.0TDI.

After rain a lot of water in the spare wheel well.

Booked into dealer under warranty.

They want it for 5 days.

Is there a major problem I should know about ? Read more

Dudley

When I had this problem, the cause was leakage through the seal around the wiper through rear window. Dealer soolved that in hours and now all has been fine for many years.

puggered

tools needed: small flat bladed screwdriver + 10mm socket with ratchet to remove plastic shield on top of engine.

remove airbox assembly. will need phillips screwdriver + large-ish flat bladed screwdriver. (philips for 2 small screws near front of car which holds on air intake pipe. flat bladed screwdriver for main air pipe that goes from airbox to turbo).

12mm socket + short extension + ratchet to undo the 2 nuts for metal pipe that runs from egr valve to just above turbo.

6mm hex for the 2 hex bolts found directly underneath egr valve

5mm hex for the 3 hex bolts that hold egr valve to metal intake manifold

flat bladed screwdriver for metal clip which holds hose on to other side of egr valve

the pipe on actuator of egr just pulls off (but be careful as plastic and is very fragile, you have be warned)

ps this by no means maybe the quickest or easiest way of removal but is roughly how i remember doing it.

hope it sort of helps Read more

GroovyMucker

My Avensis has one of those stupid space-saver wheels. Over the summer I'll be doing a high mileage abroad and thought I'd price a new one. £170 plus the cost of a tyre, £120, so a total of nigh on three hundred quid.

Looking at blingwheels.com, I see that I could get a set of 4 wheels, with Noname tyres, for about £400, and therefore infer that a set of 5 would be £500.

TBH, I don't care what they look like, and would be happy with the cheapest option available. But I'm no good at selling stuff and don't fancy having effectively 4 spare wheels gathering dust.

What would you do? Buy a new set of 5, or buy only a matching single tyre?

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ifithelps

Avensonian wrote: 'I once heard of someone with a loaded up Porsche having to hide their nice alloy behind a hedge 'cos it wouldn't fit in the car because the boot was full of luggage.'

I think the roadwheels of some Ferraris and Lamborghinis won't even fit in the cabin - always assuming you've no front seat passenger, in which case you've definitely had it.

Saw a Seat Leon about to be recovered the other day after the owner had tried, and failed, to fix a puncture with his can of goo.

So even for the mundane sort of stuff we drive, punctures often need the assistance of the breakdown services.

{As Avensonian wrote it, how about replying to his post and not CBG's? - now moved}

mike hannon

Can anyone tell me how to report an eBay-style scam to Autotrader? I can't find any link on the website.
I just couldn't resist emailing the guy advertising a Bentley Continental R for 14,250 sterling, using what I know is a picture stolen from someone else.
Got an email back, written in illiterate English, claiming the owner is a Royal Navy captain based in Spain, who bought the Conti cheap from the NAAFI and has to sell it quickly because his six months without re-registration has run out!
As usual, the car will be delivered to the UK and the money will be paid via a third party.
Except it won't.
Is it just impossible for websites to carry out any checks at all before they accept adverts?
Meanwhile (Lud) we are almost there... Read more

Collos25

I can't find anywhere else to let people know about a SCAM that is happening to me right now...

Please don't enter into discussions about a VW Touran Sport TDI 2008 with Touran@brtsap.com / evelyn@brtsap. The listing was a SCAM with a low listing price (looked mis-typed at £325) to reel in interested parties. The listing noted £3,250 but even this is low.
Amazingly, the car is now in Scotland (well, it probs doesn't exist)
They will attempt to contact interested parties off-line and help you part with your cash.
Please don't.... it's a SCAM
16th July 2013....

julius1973

I placed an order for an Audi A5 3.0 TDi on April 1st. My deealer quoted a delivery time of 10-12 weeks, meaning mid to late June delivery. It is now late June and no car has arrived. I have obtained information that my car is due for manufacture on week 47 (November) and I will not receive this car until early next year now.

I spoke with Audi customer services and they informed me that if there is a delay it is the dealers responsibility to keep the buyer motoring by offering a courtesy car. My existing car is currently for sale and should be sold in a week or so. I then informed the dealer of this and they said that if they had to provide courtesy cars for all the people they have delayed then that would be about 40 cars. I explained I am only worried about myself and my situation. I also asked the sales person when the cars they are delivering now to customers were ordered. He stated January (5 months ago). Audi customer services have logged the case but cannot make the dealer provide me with a courtesy car. I am of the opinion the sales person did lie when making the sale and that there was a longer waiting list than which he stated. Waht I would like to know is the following.

Does anyone else have problems with A5 delivery?
Can I force my dealer to provide a courtesy car based on the fact I have probably signed for a car based on un-realistic delivery dates?

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GavinD

My A5 was built last week and is sitting in the dock waiting to be shipped over. Been told it will be a maximum of 10 days but could be as quick as 3 !!!! I hope it was worth the wait.

alembicbassman

A few pointers about this dealership worth noting.

Ask to see the V5. It is company policy not to show you the V5. 8< snip

The prices are cheap, but why?

My car has a resprayed bonnet with obvious overspray on the wiper arm and rubber seals under the bonnet.

I eventually got a full refund after getting in touch with the local press.

8< snip

Some wording amended / removed - If the OP wishes to discuss with me the reason why, please email me - dave_moderator@honestjohn.co.uk

ps, who's to say that they did the respray? Maybe it had already been done before they obtained the car.


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Avant

The post by Dessieb is also in the Legal section. This thread is locked because once is enough.

Tuggy

I bought a Mondeo 2.0 TDCi Titanium X, reg 13/09/2006, in July last year from Ford Direct with 8989 miles on her. In April with 14,900 miles I noticed my rear offside wheel was starting to show signs of some sort of corrosion. I have been in contact with Ford CRC finally ending up in getting a written response from them detailing, "water has seeped under the lacquer causing the alloys to corrode" and "alloys need to be replaced as refurbishment is not an option is in this instance due to the material that the alloys are made from" (Exact quotes).
They have offered 50% of the usual refurbishment cost of £75 against a replacement cost of £175 each. I need at least 2 wheels replaced.
I took the letter to my dealership today (who couldn't be more helpful) & he asked why the offer wasn't based on the replacement cost not refurbishment cost. He was appalled at the response. He also has 5 other customers with the same problem 1 of whom needs 4 wheels.
I was very calm until he said after the phone call that the chap at CRC had said "I should consider myself lucky to have been offered anything".
I have just alerted Ford Press Office to this & my local paper are sending a reporter round.
Has anyone else got this problem so I can co-ordinate a National response as my dealer feels a recall might be needed if there is a wider problem. Read more

Dave E

Going back a good few years now, 2004,I purchased a Mondeo Ghia X with a smart set of 17" highly polished alloys. It was from Ford Direct and 7 months old at purchase. I had a troublesome first few months with many visits to the dealer for various repairs and faults to be corrected. Just outside a year old, I noticed the alloys were corroding around the valve seat. Somehow, I managed to persuade Ford to replace the alloys free of charge and to be honest it did not take that much effort to get the right result. Maybe policy has changed now, or they have simply had to replace too many and thought, enough. Who knows. Today I have a 6 year old Mondeo with a pretty shabby set of alloys as the replacement set have pretty much gone the same way but I would not expect them to replace a set of older wheels. Obviously Ford have a problem with the quality control of alloy wheel manufacture.

The lesson I have learned from this particular Ford is loyalty counts for nothing and given that this has been the most troublesome Ford I have owned, it has even been worse than an ALFA 155 I owned,then I will not be buying another Ford.



cbmilly

My 2000 W reg hdi estate 90 bhp with engine number DYFR....... and 130K mileage is showing the dash engine auto-diagnostics warning light, but no message on the central display. The car was serviced last week. I wonder what the most likely cause is, and the likely consequence of ignoring the light.

Cheers


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Screwloose

amateur

There is an answer on the thread to which you attached your original question.

007

A middle-aged friend of mine is looking for a change of employment and is considering the possibility of applying for a sales vacancy with a Main Dealer. He is very keen on cars and has retail experience although not in the motor trade which apparently is not essential.

I have used the Forum Search and found threads which have a lot to say about how Backroomers rate Car Salesmen (generally not very highly) but cannot find the one (or more) which contained the experiences of people who have earned their crust in this way.

Please can anyone who posted on this subject link me to the relevant thread.

The opinions of others would of course be welcome.

TIA Read more

Bill Payer

no such thing as my ideal car
and every one is a compromise in one area or another (i.e like the fit
and finish of one car yet prefer the engine of another). I just have to
choose the least compomised.

We (or at least I, Mrs BP couldn't care less) had that trouble buying her last supermini. Basically they're all OK, but it was little things that bugged me. We ended up with Jazz, but that had crosses on the spreadsheet :-) because of stupid things like lack of intermittant operation for the rear wiper.
richytin

rear brake pads how do you get the piston to go back Read more

focusman

hi
did my sons 1.6 stilo rear brakes yesterday. pads and disc's. i bought the proper fiat rewind tool £14-50p. bit of a pain to rewind the piston in, but you do need to apply pressure and turn.
the passenger side turn, anti-clockwise to screw in and clockwise for the drivers side. the fiat tool is a disc with two small diameter rods protruding out. this fits onto the end of the 2 screws provided, one left hand thread one right hand thread, the two protruding rods engage into the holes in the face of the piston. broke the end of the screw where it engages into the disc, the screw has a hole in the end for a grub screw, which is for locating the disc., but the hole is a bit to large for the diameter of the screw. not much wall thickness left for strength required when turning the piston. the pistons on my son's were rather stubborn. had to finish off turning both pistons back using the screws to apply the pressure and the disc fitting spanner from a angle grinder to do the turning. did a couple of turns then applied more pressure then a few more turns and a bit more pressure.
you could use a large g clamp and the angle grinder spanner and save yourself some money. the fiat tool is special order.
look up at fiatforum.com picture of tool on there in the stilo section and other advice from other stilo owners.
hopefully yours won't be as hard to turn back.
hope this helps