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Questions from January 2021
I live in France but, in normal times, return to the UK 4-5 times a year. I have been thinking of buying a Citroen C5 Aircross but I'm unsure whether to buy a petrol, diesel or hybrid car. Are there any...
I bought a 2010 Ford C-MAX on 1 September 2020. It has a faulty heater matrix and a warranty, so the car has been at the dealer since 22 December. Apparently, they're waiting for a special tool. Can you...
The lease on my daughter’s Peugeot Partner van ends in two months time. She is thinking of changing to a pick-up, probably with 4-wheel-drive and able to seat 3-4 adults. Mileage is 20k a year, no towing...
My daughter is selling her 2008 Ford Fiesta. She has £6000 to spend on a used vehicle of Fiesta-size. Suggestions, please?
I bought a 2016 Volkswagen Tiguan two years ago. We have had snow today so it's the first bad road conditions since I bought the vehicle. The four-wheel-drive system doesn't work though! Upon checking...
I'm looking to get an aftermarket tow bar on my car. One of the companies is offering 'standard wiring' or 'vehicle specific' for £150 extra. Is it necessary? I emailed my car's manufacturer and they told...
I own a 2015 Peugeot 308 1.2 Puretech. I've taken it to a garage because of light misfire under load. The dealer is not clear on technical issues but says fault codes and low compression means a new engine....
I have an Audi TTS convertible that I struggle to keep clean of green algae. I use Renovo Soft Top Cleaner but within a month the algae starts returning. I have had several soft tops over the years but...
I bought a vehicle two weeks ago. I did the full Hpi check and sent the logbook off to put it in my name as I’m the new owner of the vehicle. I received a letter from DVLA saying it's not going to issue...
Does fast charging reduce the life of a rechargeable battery by reducing the number of charging cycles it can go through?
I'm looking to buy a new Volvo XC40 hybrid and there's one advertised with only 11 miles only, registered in 2020. Should I worry about it standing around for many months? Do I need to ask the garage to...
I'm the administrator of a resident's association, the sole purpose of which is to maintain a Restricted Byway access road. It has speed bumps, which some drivers hate. Are there alternatives for slowing...
I’m looking for a used car with low mileage for my son’s partner. It needs to be reliable, reasonably stylish and preferably one owner. Any thoughts? Thank you.
Buying a car directly from a Japanese auction seems cheaper. What are the snags for a private buyer, i.e. import duty, Japanese specs, dash language, Covid-19 dock delays etc?
We have a Hyundai Kona, which is shortly coming to the end of a three-year lease. It was brand new and top of the range when we got it and it's done less than 15,000 miles. We like the car, although at...
I have a 2015 Mitsubishi Outlander PHEV. I have been happy with it, with the exception of the battery mileage - which dropped from 30 to 24miles within 2 years. I would like another hybrid. What would...
My new BMW has been attacked by mice. The electric cables and insulation have been chewed and the repair bill is likely to be substantial. Are there any effective ways to protect the car from reoccurrence?...
We are going to buy a new car in March. Has car road tax gone up now?
I very recently purchased a 1-year-old BMW M135I from a BMW main dealer. Although I really like the car, I find the driving seat very hard which results in backache that I will find hard to live with over...
I have a 2016 MINI Countryman. The boot won’t shut properly no matter what I do.
I need a 4x4 to tow 3.5 tonnes. I'm looking to buy a new Land Rover Defender 90, which is diesel. With current emission targets, would it be a really bad idea to buy a pure diesel now if they are going...
I currently have a 2010 Vauxhall Corsa. Although it's a really slow car, I've liked it as it's roomy inside and feels solid and safe. It's just passed its MOT but urgently needs 2 new tyres and, at some...
I bought a motorhome and it's being delivered. Do I need to tax it if I don't intend to drive it for 3-4 months?
We are in the market for a new company van and have the option of a 2014 Volkswagen Transporter or a 2015 Ford Transit Custom. Which van has better build and reliability as a used van? I've heard complaints...
I have a Toyota Prius, which is approaching 3 years old and 53,000 miles. In normal circumstances, which I hope we can return to soon, I drive approximately 21,000 miles per annum, including a daily commute...
How reliable would a 2014 Land Rover Defender 110 automatic conversion be? It's only done 36,000 miles. Do you think they might increase in value over time as they are no longer being made?
The lease on my Volvo V40 petrol auto is due to end in 6 months time so I need to start thinking about what to replace it with. In the main, I have been impressed with the Volvo except for the fuel economy....
My wife and I are in our late 60s, retired and are looking to buy an SUV for the first time for its ease of access and high position. We don't care about prestige brands but we do want comfort, refinement,...
I'm looking for a good tow car under £10,000 to tow a horsebox with minimum braked towing weight of 3000kg. Running cost and reliability are most important.
I've just taken delivery (remotely) of a brand new Mercedes-Benz E-Class Estate. This car was advertised as brand new and I'm the first registered keeper. Although I bought it from an MB dealer through...
There appears to be larger differences between forecourt prices and part-exchange values than ever before. Volvos differ between £5k and £10k. How much of this is realistically negotiable, accepting that...
I'm currently in Spain and not allowed to leave Valencia province. My MOT is due on March 7th and I don't know whether I will be able to return to the UK for the MOT to be carried out. If I am unable to...
My 2010 Saab 9-3 Sportwagon has died and we have parted company. I’m struggling to decide what I should buy to replace it. I need a hatch or estate to easily carry family stuff and don’t really want anything...
How do I find out if a car meets the ULEZ and Congestion Charge? Some sellers will say it does, but is there a concrete way to confirm it does?
The gearstick on my 3-year-old Volkswagen Passat (DSG) gets sticky going from park to reverse. I've only noticed it a few times as it doesn't do it very often. At the time, it wasn't parked on a level...
I live in Scotland and sold a car privately to someone from England, the new owner later sent me a text to say it was running fine after he had done a few miles. He then put different wheels on and other...
The parking machine was not working. I have now received a fixed penalty. How do I appeal?
A local garage has had my 2009 Volvo S40 for 8 weeks trying to resolve a misfire so I can claim the cost from Warrantywise. They have had my car for so long that I am considering cutting my losses and...
If I take my car for a decent motorway run to charge battery, do you have any advice about speeds, gears, putting heaters on etc?
I'm a volunteer driver taking people for treatment. The total round trip is 160 miles, but there's no changing point at this hospital. Is it possible to get an EV that will do this trip in the Scottish...
Being retired and benefitting from home deliveries during the latest COVID-19 restrictions, our 2017 Ford Fiesta has remained in the garage for some weeks. Our car’s battery has been monitored for a year...
I bought a new Kia Soul EV in March 2020. Is it worth buying a service plan (two years £239, three years £529, five years £759)?
I have a 2016 Volkswagen Golf and have received differing advice about replacing the water pump with the timing belt. Some garages have said to me the water pump is not driven by the timing belt so it...
I bought a motorhome in October and since then I found out (from backtracking previous owners in the history) that it has not had a cambelt fitted in the past. It's 11 years old. Can I take it in to have...
I bought a car but on collection but it was not in good condition. The transaction was done a few days ago. Can I return the car and get my money back?
I’m after a performance car but I don’t want to pay ridiculous insurance premiums. Am I living in dreamland?
I wish to purchase a 4X4 AWD commercial SUV. I was looking at the Mitsubishi Outlander PHEV, but heard that Mitsubishi will soon withdraw from Europe. Are there alternatives?
We are both in our 70s and live in Somerset where these are very narrow lanes etc. We go to Cardiff frequently so motorway driving and a bit of city. We have had a Volkswagen Passat Estate, which was very...
I'm wondering if it is legal to remove the two catalytic converters from my car. It's a 2005 Audi A4 3.0-litre diesel. It has no DPF fitted from standard, just a primary and secondary cat. Can these be...
I'm considering buying a BMW X1 diesel, auto, 4-wheel drive SUV, first registered in March 2017. The new car warranty has expired. The car will be used mainly in rural areas with a mix of short and long...
 

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