When do I have to advise my insurer of the penalty points I received for speeding?

When do I have to advise my insurer of my recent fixed penalty conviction of 30mph+ in a 30mph zone (£100 and three points). Immediately, or only at the time of renewal? I wasn't eligible for a driving...

Is it acceptable for the AA not to refund an unused breakdown subscription?

How acceptable is it for the AA to refuse to refund an unused breakdown subscription? Our AA breakdown subscription was 'suspended' by the AA in 2014, on purchasing a newer car which had the manufacturers'...

Is my keyless entry car secure?

Is there a need for a crooklock on a new Land Rover Discovery Sport? My neighbour who has a Range Rover Velar is using one. I always thought the Land Rover security was pretty good but am using the keyless...

I need a part for my 1995 Nissan Micra that's no longer made - where can I find one?

The intermittent function of the windscreen wipers on my 1995 Nissan Micra does not work, but the normal and fast functions do work. I'm given to understand that I need a Wiper Control Box, but Nissan...

Someone damaged our car and didn't leave their details - will her premium increase if we claim?

My wife’ car was hit by another car in a car park while she was at work. They didn’t leave a note though. If we claim on our comprehensive insurance, what are the repercussions? Is her premium and no claim...

A lorry driver hit my car and my insurers say it's my fault - what can I do?

A lorry drove into the rear of my car as he swung onto a slip road to exit the motorway. My insurance company tried to get out of it by saying my policy was pet insurance, then they said the lorry was...

Will my premium increase if I fit parking sensors to my car?

If I fit reversing sensors to my 2005 Ford Mondeo Estate, would this be a modification that would attract a higher premium?

Could you recommend a good SUV that doesn't cost too much?

We moved to the North East of England from the South and would like to replace my wife’s 2016 Ford Fiesta (6500 miles, Titanium Ecoboost) with a small 4x4 SUV. She likes the look of a used BMW X1, Kia...

Can a speed camera be installed just because drivers speed a lot in the area?

Can speed cameras be installed on a dual carriageway if an accident has not happened along that stretch of road, but simply because of speeding incidents and a public consultation? And does it make it...

The airbag warning light is on in my 2007 Citroen C4 Picasso - how do I fix this?

The airbag warning light, along with an audible alarm, is constantly on in my 2007 Citroen C4 Picasso. How do I fix this?

I bought am ex-demo car and the clutch has failed after 5500 miles - should the dealer repair it for free?

On 1 June 2017, I bought a Nissan Qashqai ex-demonstration car with 2000 miles from a Nissan main dealer. The clutch failed last week, so I took it in to the same dealer for repair. The car has now done...

We had a minor bump on a garage forecourt - and now the police are involved?

My wife recently bumped into a parked car on a garage forecourt. She got out, looked at the car, found no damage and so drove off. Now we find an insurance claim has been lodged and have also received...

Why have I lost my no claims bonus while I've been living abroad?

I've been living in Australia for the last three and half years. I'm 48 years old and have had eight years no claims bonus, but I've spoken to an insurance company and they have advised me that my no claims...

My daughter's parked car was hit by a taxi driver- if we claim from his insurer, will her premiums increase?

My daughters Volkswagen Up was parked outside our house when a taxi hit the rear bumper on Christmas Eve. He tried to drive off but the occupants stopped him and I have his details. I contacted the taxi...

Is a student that drives to college classed as 'commuting' by insurers?

Is a student that drives to college classed as 'commuting' by insurers?

What vans with decent auto gearboxes would you suggest?

I would like a decent van like a Ford Transit or Vauxhall Vivaro, but would like an automatic gearbox, which would you suggest?

I was offered a £2000 discount on a new car - is the dealer allowed to reduce this discount because of VAT?

I just purchased a new car and was offered a dealer discount of £700, plus a dealer partner discount of £1300, making a total of £2000. The invoice shows a reduced amount, which when queried, was advised...

Do the new van weight rules mean I can drive 4000kg on my standard licence?

Is the weight which you can drive on a standard license increasing from 3500kg to 4000kg? I can drive up to 3500kg at present, but any heavier and I need an operating license.

I've been living abroad for 10 years - will I still have my No Claims when I return to the UK?

I has a 20 years no-claims record before moving to New Zealand. I have a 10 years no-claims record in New Zealand. Is it true that if I move back to the UK I will be back to square one in terms of no-claims...

My car was written off by an uninsured driver - why was this recorded as a 'fault' claim against me?

I'm a 60 year old IAM F1RST and ROSPA Gold qualified driver. Whist driving my daughters car to work, I was T-boned by a vehicle with a cloned reg plate that didn't give way on a major junction. The police...

How do we go about restarting a car that's being stood for several years?

In 2012 our older brother bought a tatty 2003 Porsche Carrera 996. He had the engine completely rebuilt and was well into the restoration when he got ill. It seems he's not going to get well enough to...

Our car has a 1.0-litre turbocharged engine - should we leave the engine running after driving?

We have an Audi A1 with a 1.0-litre turbo petrol engine. Do we have to leave the engine running after a 30-mile drive to settle the oil?

My car is currently SORN and not working - am I legally allowed to sell it?

My car is currently SORN. It passed the MoT in June 2017 but the exhaust fell off in November. Am I able to sell it on eBay? If so, how can a buyer legally get the car home?

What automatic cars have good gearboxes?

Do you have a list of good auto gearboxes?

What do you think of converting a Ford Transit Custom into a campervan?

I have a short wheelbase Volkswagen T5 campervan, but need something slightly larger with a high roof. I fancy a long wheelbase Ford Transit Custom. Transit did have a reputation for rust, so I would value...

My daughter's car was hit by a driver trying to get through a green light - who's at fault?

My daughter had a car accident today. She was waiting to pull out of a petrol station, which is situated on a junction right near a set of traffic lights. She was indicating to turn right and would have...

My car was written off at no fault of my own - can I claim any future premium increase from the other insurer?

A driver recently pulled out from behind a parked car and hit my 2004 Audi A8 quattro. I've been offered £3400 as an uneconomical repair. My insurance is with Elephant UK and theirs is with Diamond, which...

Is a 1975 Fiat 124 Spider likely to increase in value?

Is it worth buying a classic 1975 Fiat 124 Spider? It's in good nick with recent new floor pans and no other rust. As with all classic cars, it will need money spent on it. Will it keep or increase in...

We bought a faulty 2006 BMW X3 - does the dealer need to refund us if he won't fix it?

We bought a 2006 BMW X3 six weeks ago. It recently lost power while my wife was driving and it whines when accelerating. I called the dealership where we got it from and then took it to them to look at....

A truck hit my daughter's car at a roundabout, but their insurer won't respond - what do we do?

My daughter recently had an accident when a M&S truck caught the side of her car at a roundabout. She is insured by LV and the M&S truck is insured by Zurich. LV cannot seem to get a response out of Zurich,...

Can an insurer threaten to void a policy for not disclosing a part-time job?

My son passed his test in July 2017 and he got insurance in his own name with Go Girl (Sabre) at £1550 per year for his 2012 Vauxhal Corsa 1.2. Unfortunately he collided with another car just before Christmas...

Our MINI Countryman needs £2000 of work - is this reasonable for a relatively young car?

We have a 2014 MINI Cooper D All4 Countryman, that's done 28,000 miles. It has recently developed a whining sound and the MINI dealer has identified it as a transfer box problem. The parts, labour etc...

The DPF light has come on in my car despite doing lots of miles - why has this happened?

I have a 2008 BMW 3 Series Touring 3.0d. I do 20,000 miles per year on A roads, at high speeds, and change the oil and filter very regularly. A diesel particle filter warning light has now come on. Why...

Why did a hardwired dash camera void my insurance policy?

As it was close to renewal, I advised my car insurance supplier that I had had a dash camera hardwired into my SEAT Ibiza. They were quite taken aback and advised me that it was a modification that the...

I'm planning to buy a Volkswagen Touran that hasn't had the emissions fix - is this a good idea?

I'm planning to buy a 2012 Volkswagen Touran that hasn't had the emissions fix. Is it okay to buy the vehicle and not get the emissions fix? Will I be able to get on peacefully with it? It's done 52,000...

How much is my 1999 Mini Cooper worth?

I have a 1999 Mini Cooper. It has done 32,000 miles. It's in very good, running condition. As with all old Mini, it's beginning to show a few signs of rust in the boot which will need repairing over the...

Can I check the MoT status of a vehicle I'm buying?

Can I check the MoT status of a vehicle I'm buying?

What's the best automatic city car?

What do you think is the best automatic city car?

What's the best way to insure a hire car abroad?

I'm hiring a car in Spain for 15 days at a price of €253. The hire company want €10 per day for comprehensive insurance, which is more than 50 per cent of the hire price. I can get an independent car hire...

Will petrol still be available after 2040?

Will we be able to still drive classic cars after the deadline of 2040? Do you think petrol would be still available at this time please?

My SEAT Leon has a design fault - are SEAT obligated to fix it even though it was serviced elsewhere?

I have a 2013 Seat Leon Estate 1.4 TSI. It has a fault code P334B/013131. This is the later design of actuator, which does not have the vacuum control pipes but is driven by the ECU. It appears that the...

The oil is my BMW 3 Series is reading high - should I have it checked out?

The oil appears to be reading high in my diesel E90 BMW 3 Series, both via the dashboard indicator and also by manually checking (after driving approximately seven miles and leaving five minutes to cool)....

The DPF light has come on in my Audi Q3 - is this caused by the emissions update?

The DPF warning light has come on in my Audi Q3. It had the emissions update in March 2017. Audi have said that they will charge me £60 for diagnostics. If the problem is caused by the update then they...

There's a knocking noise coming from underneath my car - do you know what it could be?

My Peugeot Partner Tepee recently developed a knocking noise from underneath the vehicle when I go over bumps, rough road etc. I've had it looked at by two different garages and they can't figure out where...

How do you advise I drive my diesel Peugeot 2008 to avoid DPF issues?

I have a Peugeot 2008 1.6-litre BlueHDI. I'm aware that travelling very short journeys is not good for diesel cars. However, occasionally it is unavoidable to undertake such journeys. Is it beneficial...

I've been fined £100 for overstaying at a train station - can I contest this?

I recently parked at Chippenham Station in a short 20 minute limit area to see off my daughter. This was just before 9pm and there were plenty of spare bays. My daughter's train, due at 20:55, was seriously...

Why are Volkswagen replacing the old 1.4-litre engine with the 1.5?

I've read a number of reviews comparing Volkwagen Group's 1.4-litre engine in SEAT cars and the Kodiaq against the new 1.5-litre engine that's replacing it. I'm confused because the performance of both...

I'm buying a car which has a previous insurance claim made on it - how can I check what the claim was for?

I'm in the process of buying a secondhand vehicle. When I got an insurance quote I was told that there had been a previous no fault insurance claim for the vehicle. Is there any way that I could find out...

How much would our Vauxhall Cavalier sell for?

We have a Vauxhall Cavalier GLS V6 auto and wondered how much it would sell for. Would you be interested?

My five year old Audi A5 needs £1300 of servicing - is this a fair price?

My Audi A5 will be five years old in February. It's been fully serviced by Audi since new, and covered 38,000 miles. I'm told by the dealer that I now need a new cam belt, oil changed, and gearbox and...