Am I owed a refund after repeated issues with my new car?

I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were very sorry - blah blah blah. Day 2: a very bad...

My new car has rust marks on it. Should the dealer fix this issue?

I just bought a new Volkswagen Golf. I polished the car as it felt slightly gritty on parts of the roof. When working on the roof, I saw some rust marks on the driver's side side where the roof meets the...

Can a trader sell a car as 'spares or repairs' to avoid liability if something goes wrong?

I'm interested in a car I have seen advertised in a classified ad on eBay by a trader. They advise that the vehicle is a "Part exchange to clear and, like all our part exchange to clear, vehicle is being...

How do I reject a faulty car on finance?

My new car has broken down three times in less than 12,000 miles/six months with the same fault each time. I have the car on personal contract hire. How do I reject the vehicle as I find it unacceptable?

My car needs £16,000 worth of repairs for a water-damaged engine - am I liable?

I purchased a 2018 BMW X6 with a full service history and warranty until 25 October 2020. It has 22,500 miles on the clock. 140 miles into a journey, a regular clunking sound came from the engine. The...

Can we reject a car if it's dripping oil?

My daughter purchased a 17-plate Fiat 500 five months ago. It started dripping oil yesterday. When checking the oil level, she found white foam. She's a key worker and needs transport. Can she reject the...

A dealer sold me a defective car a few days ago - can I return it for my money back?

Yesterday (March 18), I traded in my car for a used Qashqai at a Nissan dealer. Car is registered 11 months ago with 3700 miles. Serviced by the Nissan dealer on 24 Feb 2020. I drove it towards home for...

My car needs £12k+ worth of repairs and I've only owned it for a few months - what should I do?

I have a 2014 Mazda CX-5, which I have owned for seven months. I purchased from a car trader. Last week, it failed very suddenly with loss of power and black smoke from the exhaust, there were no warning...

The paint is bubbling on my car. Is the manufacturer obligated to fix it?

The paint is bubbling on my red 2013 Mercedes-Benz SL. What are my legal rights regarding guarantee obligations from Mercedes?

Can I reject my faulty car because of an issue with the infotainment?

I bought my Citroen C3 Aircross from a Citroen dealer on 8 May 2019. It was a pre-registered car with 10 miles and had first been registered on 29 March 2019. It has had an ongoing problem with the infotainment...