My new car has rust marks on it. Should the dealer fix this issue?

I just bought a new Volkswagen Golf. I polished the car as it felt slightly gritty on parts of the roof. When working on the roof, I saw some rust marks on the driver's side side where the roof meets the windscreen just above the door. What should I expect the dealer to do about it when they reopen? Haven't been in touch as they are closed due to Covid-19.

Asked on 20 April 2020 by Phillew

Answered by Dan Powell
If you have owned the car for less than 30 days, you are entitled to reject it under the 2015 Consumer Rights Act. I wouldn't accept a brand new car with rust under any circumstances. It suggests the paintwork has a serious flaw or the car has been damaged during its transport from the factory. For your consumer rights, see:
Similar questions
My daughter just bought a horsebox that was converted for her. She took delivery on Friday. She took it for a drive yesterday after she taxed it, but oil is pouring out of the head gasket area and dripping...
I bought a 2011 Audi Q7 but spotted an oil leak a few days after buying. The seller is repairing it for me. Can you advise regarding my rights to return the car?
I got my car - a 2015 Mercedes A-Class - at the end of January. Twice it’s been recovered from my drive as it wouldn’t start. The dealer I got it from is saying it’s a software update that needed doing...
Related models
Very comfortable and refined. Range of strong, quiet and efficient engines. Classy image.

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer