I unknowingly bought a damaged used car from a dealer. What are my rights?

I bought a used car from a dealer one week ago and it's come to light that the vehicle has been in a crash and repaired poorly. The rear nearside door and rear quarter panel, plus the bonnet, has been...

Dealer didn't tell me my car had been repaired after a serious accident. Can I demand a refund?

Eight weeks ago, I traded my car in for a 2017 Honda Jazz. I've just noticed that the paint on the front wing looks slightly different than the rest of the car. On closer inspection I also found a strip...

Am I owed a refund after repeated issues with my new car?

I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were very sorry - blah blah blah. Day 2: a very bad...

We bought a car on the understanding the cambelt had been changed but it has not - where do we stand?

I bought a car online on the understanding they would change the cambelt. I was told that the car had a new cambelt and water pump last year. When delivered by courier, we checked all the paperwork and...

I bought a used car from a dealer less than three weeks ago and the gearbox has failed - what is my comeback?

I bought a used car from a dealer less than three weeks ago and the gearbox or clutch has failed. What is my comeback?

I bought a car that wasn't in satisfactory condition, the dealer then bodged the repair - should I return it for a refund?

I bought a 2014 Volkswagen Tiguan with a full service history from a main dealer. On taking delivery of the vehicle I started to clean it and noticed in the boot under the polystyrene liner was rusty,...

Can I get a refund on a deposit if I cancel my new car order?

I've placed a new car deposit of £1000 for a Land Rover Discovery Sport. The build date is end of August and delivery is mid-September. Due to a change in circumstances, I need to cancel the order. What...

I was mis-sold a car that apparently had a warranty - can I reject it for a full refund?

I bought a Mazda in December 2017. It had 10,000 miles on the clock and I paid £16,000. I was sold the car with the remainder of the 21-month manufacturer's warranty, so I had six months left on it. The...

Why won't the DVLA refund tax on a car they know I've sold?

Despite the DVLA recognising that my old car has been sold and I'm no longer responsible for it, they are unwilling to refund the tax paid for the following month. They claim the date of sale is irrelevant...

My motorbike was written off in a no-fault claim - should I receive a refund for the remainder of my policy?

My motorcycle has been written off in a no-fault claim, halfway through my policy. I have eventually been paid out for the value of the bike. I phoned my insurer to cancel the policy as the vehicle has...