February 2017
For them at VW there are no customers in Europe.
Only regulations and laws, but they seem not very sorry for breaking them.
Bottom line: quality, trust and compliance are words VW ignore and repel. Read more
I have had a long running battle with VW regarding this.
I believe my 2011 2.0TDI passat has lost power since the update. Ive been back and fourth on the phone to head office who tell me there is no evidence of power loss.
They then said my complaint had gone to the emissions team and they would be in touch within two weeks, after 2 months I had nothing back.
I then email stating I would be taking legal advice and I had a phone call within two hours telling me to take the car in for a diagnostic test, they had previously told me this is not required!
I battled with the guy on the phone and told him a diagnostic test will not tell us that I have lost power and would only tell us if something was not working correctly, he did not understand this!! I explained I would take it on a rolling road if they want me to prove it.
Anyway, I took it for the diagnostic and nothing was found! I then got in touch with VW who have now said the case is closed, nothing they can do and theres nothing wrong with the car.
I dont have clear paper evidence there is but Its highly likely, I tried talking to them about how many of the VW customers cant be wrong and they should listen, they had no answer!
A letter shortly after arrived from VW giving an in depth explanation to the fix, Nox, injectors and all that and that theres no evidence and all that!
I give up, VW are nothing but liars!
This was all along side my clutch pressure plate snapped at 55k miles which VW agreed was a defective part but they wouldn't do anything as I took it else where for the repair. At the time we thought it was the dual mass flywheel, everything had to be replaced though. And... the broken pressure plate ended up scoring its way through the gear box housing, 4mm further and the engine oil would have come in to flywheel housing!
And... my old man bought a Tiguan 13 plate 12 months ago... knocking injectors appeared after the update, back to VW 5 times, they some how made it better with 'another' update, still not right though!
I went to the local dealer's Civic launch event this evening.
They had chosen a top of the range model in black. Being all black it toned down the black plastic features in the fussy bumpers which, when the car is in a contrasting colour, jump out at you. In black it looked pretty good and far better than it appears in pictures.... Read more
lets all give Honda the encouragement they deserve for supporting the UK by building the new Civic for world distribution and with no support from the UK government unlike Renault / Nissan and probably Vauxhall
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Can anyone help please my wife as a 2003 finesse that cuts out when comming to a junction at times and some times won't idle and cuts out. I've cleaned the throttle body and checked pipework that I can see with the naked eye for splits but still have the problem . Can you tell me if these have a idle control valve or anything else that u could think of that is making it run like this.
Any help would be very much appreciated Read more
Read the ecu to see if there are any error codes which might yield a clue.
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Hi,
Just wondering....
Looking under the back arch of my little princess warrior ,
1997 peugeot 1.1 ,petrol, 60 and a 1/4 bhp :)
I noticed the paint was coming away , only very slightly..but.. tapping around.. bits started to fall off !... Read more
Thanks Edithgow,
I should be ok, with the mig.
tbh, it doesn't look that difficult.... (famous last words :) )
it seems time consuming for a beginner like me.
If I make mistakes, I can just grind it down and lay some more weld on top.
I may have to do 2 pieces and weld together to get the right 90 degree shape..and then make sure there's no sharp edges, ...or sharp angles too.
It should be fun, on a good day.
Cheers
Liam
Looking to buy nearly new hatchback. 6 month old audi a3 is about 20k,similar golf about 17k but a 1.2 turbo auris can be had for about 13k with tons of kit and warranty. Seems a bargain. Am i missing something? Thanks. Read more
Toyota Safety Sense was optional on the Auris up to the 2017 model year revisions. So if one is looking for a six month old Auris, that may well not have Toyota Safety Sense.
I had a rear parking sensor fitted almost 3 years ago by a local Auto Electrician and had no problems until last week. I broke down in the City Centre due to an Electrical Fault caused by water pooling in the rear battery compartment. Cabling (of the stop/start) had eroded due to 3" of water which had entered over time through the access hole above the wheel arch. The original grommet (seal) was found on top of the battery which had not been cut or re-fitted by the Auto Electrician after he had fed the rear parking sensor cable. He denies any wrong-doing and claims there is no evidence that work had been done after his install and the grommet was taken out by someone else. I have a bill in excess of £600 (breakdown was 150 miles from home). The repair centre have found the only area of water entry is through this access point. I have the original receipt, the repairers report, photos of the water pooling and the original grommet (thoughlessly left on top of battery)
Does anyone have advice/recommend a course of action to seek compensation for a product which was poorly fitted almost 3 years ago and has led to this electrical failure & breakdown?... Read more
Nearly 3 years ago, so should have had 2 sevices since then, and they found nothing, or did nothing to check that battery compartment?
First..I've had lots of cars including petrol , high milegae diesels etc so not generally all the pitfalls and arguments or petrols vs diesel etc as I will be doing about 6k miles a year
..BUT I dont know these cars..I have around £ 1200 to spend on a car which generally will be used locally, once a week to visit clients(50miles) and 2 or 3 times a year trips to cornwall(300miles)...... Read more
Ok...I have my list to go and look at ( with my wife who always has a say ! )
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Expecting a third child soon and that's forcing me to look at changing my car (Honda Accord 2.2). With a 6 years old, 4 years old and a new baby it'll be almost impossible to fit them all at the back. I've already tried all their seats and it didn't look good.
I'm looking at either getting a bigger car that would allow 3 child seats at the back properly or go for MPV. Would love to know from people's personal experiences of what option they took and why? Also please suggest what should I get? I was looking at VW Passat estate but it seems like middle seat is pretty small. Mazda5 was the other one I was looking at but Mazda diesels don't get good reviews it seems. VW Touran is another option I believe? My budget is around £8k and I drive around 10k miles/year including 40 miles to and from work. Read more
We've settled for Toyta Verso ideally 1.6 petrol. It'll mainly do local round town with odd long journey so I think petrol is the best choice.
Thanks everyone. You've all helped with your wisdom.
The fire at the Recticel factory that supplies plastic interior parts to various manufacturers seems to have caused signficant delays especially to VW who are having to stock pile cars awaiting the parts shortage to be rectified.
This is effecting central europe operations.... Read more
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Don't quite understand the necessity of including a detailed description of the OP's car in the subject line? Just trying to be 'flashy', I suspect.