Questions from April 2021
Due to a strange noise, while driving, we thought was something banging around in the boot. We stopped to check and flames were coming from the offside back wheel and the brake had locked. The car has...
I have narrowed down my choice of new car to either a Kia Picanto automatic or a Dacia Sandero automatic. I currently have a 1.2 Picanto automatic, which I'm very pleased with. The new model only comes...
What are the legal consequences if an accident or death is caused as a result of mechanical failure on a driverless car?
I see people riding electric scooters all the time on pavements and on the road, but aren't they illegal? How can people rent electric scooters in London if they can't be used on the road legally?
I have a SEAT Leon nearing the end of its warranty period. SEAT is offering an ‘all components’ cover with zero excess for £175. Do you think this is good value for money?
My company car (Range Rover Evoque) goes back in May and I have to purchase my first vehicle in 14 years. My budget is £23k. I would love to purchase another Evoque but worry about reliability and repair...
I have a BMW X1 automatic on a lease that expires this November. I would like to replace it with an electric car, which needs to be large enough to transport golf clubs and trolley, or take 3 passengers...
I'm about to start a new job where I will need to drive up to 800 miles per week until I move house to be closer (expect this to be at least 3-6 months away). I'm looking to buy a 2015-2016 Volkswagen...
What's the most comfortable city car?
I have a problem with my gearbox popping out of first gear. The rest of the gears are fine. What could this be?
I recently put a deposit down on a car but, prior to paying the deposit, I asked a few questions relating to the car. One of which was whether the car came with one or two keys. The dealer didn’t answer...
We sold our car to a garage and it was then involved in an accident. We were in the middle of changing insurers for our new car and the claim has gone against us even though we were not the owners of the...
I want to buy a small van as I'm fed up with always putting the back seats down in my saloon. It must be a reliable make and cheap to run. Probably about 8 to 12 years old. What do you suggest?
Earlier this week, my husband parked his 2008 Honda Jazz in a small car park and went birdwatching about an hour's drive away. When he returned, to cut a sad story short, someone had stolen the catalytic...
With the coming of electric vehicles, wouldn’t it be better to start referring to all vehicles economy as MP£ or Miles per Euro as standard rather than mpg? As an example, my Skoda Fabia Estate diesel...
I have a van and the indicators just come on at any time, sometimes all 4 hazards, too. If I take it for a run, this stops it for a while, but then the hazard lights come on again. I've fitted a new battery....
This may sound like an odd question. I have just taken my 2003 Porsche 996 Turbo off SORN for summer. The wheels are standard Michelin Pilot Sport (18-inch) but the tyres generate a huge amount of road...
I've recently applied online to renew my licence as I reach 70 this month. I was then sent a form to date and sign. I sent it back, including my cut up existing driving licence. I have heard nothing since....
There have been a lot of reports in my area of catalytic convertors stolen, mainly from the Honda Jazz, Toyota Prius, Toyota Auris and Lexus RX. However, the other day, my neighbour told me the catalytic...
You mentioned that, for insurance purposes, fitting a hard wired dashcam could count as a vehicle modification. If unannounced, it could then invalidate car insurance. Is it not time that insurance companies...
Do you have a checklist of what to check when you go to collect a new car from a car dealer, prior to accepting the car and making the final payment? Thank you.
General advice seems to be to run a car's air con continually. How much extra fuel will this use?
I rent out a flat and my tenant gave notice but then disappeared off abroad. We found a car with all paperwork inside, plus keys. I have, as expected, discovered there is finance on the car but have you...
Can you tell me the step by step process for leasing a new car? I would like to test drive the cars I'm interested in, for instance. Can I do that? I'm interested in the length of the process as well because...
What is the most effective way of communicating with the DVLA? Phone calls and chat line attempts have proved unsuccessful.
I'm looking to buy a secondhand family car. I will do short commutes to work (7miles), schools trips and occasional long journeys. It will need to be a load-lugger as we have a large dog, two kids and...
We have a new neighbour who is apparently a trade plate delivery driver. A couple of weeks ago, his wife door-stepped me, complaining that my works van (which I am allowed to take home) was parked (albeit...
The AC compressor in my Skoda Yeti has failed at 29,000 miles. My local dealer has quoted me £1300 to replace. Seems a huge amount. Why did it fail at so low mileage?
I need a 4x4 with a large bot and low boot lip for giant breed dogs. It also needs good ground clearance. A Subaru doesn't have the ground clearance I need for fields etc. I have up to £17,000 to spend....
Is there any alloy protector product on the market that is any good? I have looked at some but they look rather thin.
I’m due to change my company car. I do 50k miles a year and I wouldn’t mind a plug-in hybrid. Does anyone do a diesel PHEV? I drive a Skoda Superb L&K Diesel Estate. Thanks.
What would you recommend as the most comfortable performance saloon/coupe? I've had BMW M cars and Audi RS. Now I'm considering an older Alpina - B3S, for example. Thanks.
My son has changed his job and has a new appointment some 60 miles from his home. This could involve him in mainly motorway travel for some months until he gets himself sorted out. He currently has a very...
What normally happens in the event of the incapacity or death of someone who has taken out a PCP or PCH agreement? Can it be transferred to a spouse? Also, is a deceased person's estate liable for any...
I recently bought a 2017 diesel Ford Focus, which clunks in the lower gears when I release the clutch. I have been told by Ford that it is the dual mass flywheel — which is totally normal but seems odd...
I'm 6'5" with arthritis in both knees. I want to get a vehicle that is comfortable and higher off the ground than my Ford Mondeo. I have about £12k. What would you recommend?
Is the Dacia Sandero Stepway Bi-fuel version a good option? What are the advantages and disadvantages over the petrol-only engine?
My partner and I are very fortunate to be taking early retirement and moving to Spain soon. Our property there is at the end of a 2km farmers' track, so we have been looking at cars with good ground clearance....
I have a 2014 Jaguar XF. I'm looking to update the navigation system. The Jaguar garage is too expensive. Would appreciate your help. Thank you.
Which reasonably priced convertibles are available and are any of them available as electric or hybrid?
If the DPF is blocked in my Ford Kuga, how will I know? What is the cheapest way to deal with the situation?
I'm trying every day to renew my licence online and, after entering all my details (a lengthy procedure), I'm told that I am not eligible for this service. I know that there has been an 11-month extension...
When should the cambelt be changed on my Peugeot 308 and what should I expect to pay?
I've been looking at a used Honda CR-V for my next car. I like a large boot and feeling higher up in the vehicle. I've test-driven a petrol one as I do not do any long miles to warrant a diesel. Other...
After owning two Honda Civics that were bulletproof in terms of reliability, I bought a Honda HR-V new in 2016. The car has only done 29k miles but I have had problem after problem with it after the 3-year...
The NMR has contacted me. Are they a genuine setup? They're asking for the mileage on a car I used to own.
I'm looking for a 'cheap' estate with a very low boot lip to use a a dogmobile for our Labrador. She’s reluctant to jump into anything too high. What’s a reliable runner for around £5000? It will be a...
If I opt for a dealer's scrappage offer, what is the essential information about the process/handing over the car that I need to be aware of? Thank you in advance.
Are there any hybrid pickup trucks on the market in the UK? What is the best, environmentally-friendly option at the moment for some fairly high mileage, 4x4 pickups? Thanks for your help!
I have been offered a car from my grandpa. It hasn't been driven for at least a year and has been sitting in a garage. It also doesn't have an up to date MOT. Do you have any advice on things to be wary...
 

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