My newly-bought car clunks in lower gears. Is this normal?

I recently bought a 2017 diesel Ford Focus, which clunks in the lower gears when I release the clutch. I have been told by Ford that it is the dual mass flywheel — which is totally normal but seems odd to me. Is this correct or are they pulling a fast one?

Asked on 20 April 2021 by Dean powell

Answered by Dan Powell
A clunky dual mass flywheel is not a sign of positive mechanical health for your car. Either the DMF is unbalanced or the noises are coming from the flywheel itself and it is starting to fail. Either way, I'd expect the garage/dealer that sold you the car to investigate and repair the fault. For your consumer rights, see:
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