What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Our car needs an £800+ repair just 5 days out of warranty. Any advice on what to do?
The throttle valve has failed on our 3-year-old, low mileage Volkswagen UP. It’s 5 days out of warranty. The garage wants £880 to fix and will offer a 10% goodwill discount, bringing the cost down to £800. They say they’ve contacted VW UK, who are not prepared to offer any goodwill reduction. Any advice on what to do?
Asked on 15 April 2021 by Julian Walters
Answered by
Andrew Brady
It's out of warranty so there's not much you can do. Volkswagen isn't obliged to contribute anything. Try getting a second opinion from an independent garage – they might be able to fix it for less: good-garage-guide.honestjohn.co.uk/
Tags:
Similar questions
Why does my daughter’s VW Up’s handbrake sometimes stick on? It’s been to the garage multiple times and had most parts replaced. The garage is unable to remedy. It can be released by revving the engine,...
I’ve a 2018 VW Up and it will need new tyres later this year or early next. I’m tempted by Michelin Crossclimates but only the earlier ‘+’ version is available in my size (185/55/R15) rather than the later...
My grandson's family are considering purchasing a car for a 17 year old, the budget is £6000 to £8000. Which car would you recommend and suggest they look at for his first car?
Related models
Funky little city car. Cheap to run with low CO2. Lively and fun to drive. Large enough for four adults.
.jpg)
