Questions from June 2020
My car has developed serious suspension and air con issues 28 days after purchasing from a dealer. If not covered by warranty, what are my rights? The car has only done 987 miles since their MoT on purchase....
I'm almost at point of purchase of a new vehicle to replace my ageing, although utterly reliable, Citroen C5. I find myself wanting to do the eco thing by buying an EV, yet I am somewhat sceptical about...
I want to buy an SUV which tows at least 2-tonnes, it must be auto and ideally have 4WD as well. I tow a horse trailer which has a 1600 kg MAM and travel about 250 miles per week to work. But I only have...
My niece lives in east London and needs to change her old Audi A4 for a larger family vehicle. She needs space for two children in car seats, one child sitting in a normal car seat plus two adults. They...
I will be looking and buying a used car soon. With all the emissions laws around, what will be best to go for, a petrol or diesel?
We're an older couple and want an automatic to tow a small caravan with no heavy extras. Our budget is £15 - £20,000, less if we can. We're not sure if we should be looking at hybrid or not. Most importantly...
What would you suggest for my next car or SUV on a budget of £12,000? It needs to be easy to drive, cheap to tax, fuel efficient, high spec, high seating position, reliable and comfortable. I do 17,000...
We have been driving a Nissan X-Trail for the past five years and it’s been great: reliable, very comfy and decent on fuel but it’s a diesel and we only do short drives these days. Please could you advise...
Can you tell which small SUVs have lumbar support? I'm amazed at how many don’t.
I currently have a 2004 Citroen C4 - which I'll part exchange when the new scrappage scheme is announced. I'm looking for a similar-sized car, automatic, and either petrol, PHEV or electric, depending...
I have a 2011 Nissan Juke (petrol, manual), which I love, but it has now done 50,000 miles. I'm thinking of trading it in for a newer one. Is it a good time to do this with the showrooms just reopening?...
We have a maximum budget of £14,000 for a reliable, used SUV or estate with good economy and lots of space. We were originally drawn to the Renault Kadjar having hired them a few times, liking the panoramic...
If and when will it be possible to road test a car in Scotland?
I ordered a Ford Focus Active X 1.5 Ecoboost prior to the Covid crisis. Ford have now informed the dealer that the specification will be changed to a 1.0 mild hybrid ecoboost without explanation. The dealer...
Have you received any reports of faulty Fiat 500 TwinAir models? My garage says the unit cannot be tested and only replaced at a cost of £611! There's a fault with cylinder two inlet valve sticking open....
I have just been told by a Citroen main dealer that the lead time for a new C5 Aircross is going to be about nine months and - due to the shortage - prices will be high. It may be that manufacturers will...
My wife and I are looking for a car that would mainly be used to travel to Europe up to four times a year (France and Czech Republic). Our budget is £6000 and we live in London. It would ideally be ULEZ...
A driver reversed into my car causing damage. He admitted liability and I had witnesses. My insurer has agreed to arrange and pay for repairs, but I have been contacted by the other driver's insurance...
A month ago, I parked my car and stupidly didn't put the handbrake on. It rolled backwards and it scraped across the back bumper of another car. The only damage was a scratch on my car and chipped paint...
I was thinking of buying the Skoda Kodiaq 4 wheel drive, but it is only available as a diesel. I was trying to get away from diesel, especially as my annual mileage is under 10,000. Any thoughts?
My wife bought a MINI Convertible from a main dealer just before the covid pandemic kicked off and when she bought it, we took it back the next day as we had spotted a small dent in the rear bumper. It...
I need to change my Mazda CX-3 for something larger to accommodate an Isofix baby seat in the back, plus have decent legroom for a 6ft passenger in the back. It also needs a roomy boot, big enough to take...
I wish to purchase a new mobile home but have been informed by my local dealer that they do not manufacture petrol or hybrid vehicles only diesel. With so many towns and cities both here and abroad discussing...
Can you point me in the direction of affordable electric cars with higher seating positions? I'm 83 and reasonably fit but higher seating does help. Currently own a 2017 Peugeot 3008.
I'm looking to buy a used pick up for road use and wonder what would be the most comfortable for around £17,000 - plus VAT. Can you please advise?
I'm looking for a used car that will carry a surfboard inside and is eco-friendly, reliable and easy to service, i.e. mainstream so parts are available. Estimate of 10,000 mileage per annum and my budget...
Could you advise how a person can go about challenging a car's band? I believe my car's list price is under £40,000 but the DVLA are telling me to speak to BMW, who sold me the car. Who actually holds...
I have a short commute to work, however, once a month I drive to Devon (about 250 miles) and also to Scarborough (about 300 miles). I'd like some comfort and to be higher than an average car. It would...
When replacing a car battery, what would happen if I took the clamps off in the wrong order?
I want to buy a dash cam suitable to switch between cars, including use in two classics - which have smaller windscreens - so size is a consideration. This is new technology for me but I want GPS and easy...
We have two giant dogs. I need an older car or van to transport them around with a high driving position. Not a 4x4 as tax is much too high. Can you help with some advice, please?
I own a 2015 Audi A3 e-tron plug in hybrid, and find it brilliant in every way. It was our main car but 18 months ago I passed it on to my wife, who only does short, local journeys. These are short enough...
I need a tow bar for my Audi Q7. Have you got any advice?
My original MoT expiry date was 3 April 2020 but I had the test on 9 March 2020 and a new MoT was issued with an expiry date of 3 April 2021. Surely I'm being disadvantaged because my new MoT should last...
I have to apply to renew my car tax. It usually takes about two weeks to get back. If my renewal has not been returned by the end of the month, can I still drive my car legally due to the Coronavirus?
I'm looking at a used electric vehicle. I would spend up to £9000, which bring five year old cars into range e.g. Renault Zoe and Nissan Leaf. Can you advise whether the battery status is related to the...
I'm looking for a two or three year old lowish mileage car with boot space equivalent to or greater than my Focus estate. I'm considering a Mondeo estate or possibly something more exciting like an Audi...
We need a ULEZ-compliant car that's comfortable for longer journeys on the motorway. Our budget is £8000. We had been looking at a Ford Focus Ecoboost but now fear these engines are not suited to travelling...
I'm thinking about going down to one car. I'm selling my 2004 Jaguar S-Type and my 2016 Honda Jazz. I'm considering a secondhand Jaguar F-Pace. I want something comfortable with a decent suspension as...
An injector in my 2014 Volkswagen Caddy (18,000 miles) has been replaced. There's now another one showing faulty. Is there any recall or compensation from Volkswagen?
I drive a Mercedes-Benz Sprinter pick-up for work delivering fence panels. I have passed my B+E licence. My transport manager now seems to think a tachograph isn’t needed whilst pulling our six wheel trailer,...
You recently said: "All modern car ventilation systems are designed to be used with the air condition system switched on permanently. Switching it off for long periods will cause the seals and joints to...
I've had to surrender my medically-restricted, yearly license for a year on medical grounds. It was due to expire November this year and I was planning to reapply in September. Unfortunately, I need to...
Can you tell me the best, narrow, small cars?
I'm considering changing my Audi A4 and looking for an SUV or estate car that's good value and reliable. I like the Skoda Karoq, however, I have concerns about reliability issues listed on your site. My...
I'm looking for an SUV for under £20,000. I expect to have it for up to 10 years. Much of my driving is now short drives so it needs to be petrol. What's your advice?
When will you be road testing and reviewing the 2020 Honda Jazz hybrid models and the Honda E? They are available in Honda showrooms but we can't test drive in Wales due to COVID-19 restrictions. There...
Do you think there is a difference in the reliability of the different Volkswagen Group models? Skoda seems to have by far the best write-ups with various awards and recommendations. Seems strange seeing...
My daughter commutes from South Wales to Bristol every day. She has a 10 year old, high mileage Peugeot 207 and is thinking of buying a new MG - either 3 or ZS as there seems to be good deals available....
I've got £3000 to buy a car with and it must be automatic and big enough to accommodate two big child seats. At the moment I've landed on a BMW 3 Series with 70,000 miles, full main dealer history, never...
 

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