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Questions from January 2018
We've been given a 1991 Mercedes-Benz 300 that we now wish to sell. It's been garaged for the last eight years. It has 157,000 miles on the clock and is in very good condition, although some of the chrome...
My 2005 Ford (petrol engine) has started burning quite a lot of oil and I can't find an external oil leak. The car has done 100,000 miles and has been serviced regularly. I'm not keen on embarking on expensive...
I can't find anywhere that sells front brake pads for my Nissan Navara. I would prefer to get better than standard, as they are rubbish and have not lasted much more than 10,000 miles. None of the big...
Could you offer me some advice on selling my 1995 Rover 216? It looks like brand new with only 33,000 miles.
Our two year old Ford Transit Connect has just had to have a new dual mass fly wheel in it. Ford refused to change it under warranty because they said there were burn marks on the fly wheel, and it just...
Someone has scraped my son's car while it was parked. Do I need to tell the insurance company? I'm afraid it would put up his premiums even though it's not his fault. Plus, his car is an old banger.
My elderly mother is struggling to get confirmation of her earned No Claims from her broker. They state her policy only has nine years on it and it wouldn’t be possible to dig out the paperwork for the...
An elderly relative (86 and in good health) has been quoted a renewal premium of £1562 by Lexus, with whom he has been for some years, for his 2009 Lexus RX450H Hybrid. He drives no more than 5000 miles...
I recently damaged the front bumper on my brand new car and it needs replacing. Aviva want me to use their recommend repair centre, but they have bad reviews for their work quality. I want to use an alternative...
I've just done a deal on a pre-reg MINI Cooper and I'm happy with the price, but I've been offered half price (£250) for Williams Racing ceramic coat. Not sure about it, but the consensus seems to be that...
My daughter has a classic Mini, which has been laid up for 10 years. I think it's beyond repair and should be scrapped. When it was first laid up she declared SORN, but in recent years she has not continued...
I bought a 2006 Hyundai Tucson in October 2017. The engine warning light was flashing when I test drove it and I was told that this was the DPF. I was aassured it would be fixed and it was okay when I...
My 17-year-old son wants a classic Mini as his first car. Would the insurance be expensive and is it possible to fit a black box to a Mini?
My BMW was written off even though it had minimal damage and I was not in the vehicle at the time. It was the fourth car damaged by a driver who crashed into a row of parked vehicles. My insurer told me...
Why is my fuel economy 7mpg less in winter? Since the weather has got colder, my fuel economy has got a lot worse. From an average of 43mpg in summer, I’m now only getting 36mpg. Apparently it shouldn’t...
Our car was recently written off after a rear end shunt. Can we appeal against a car being written off because I paid £784 the week before the write off for repairs. The body shop said the car is safe...
I bought a Suzuki Carry in November, but it got stolen 46 days later. I need something else before starting work again (I'm a decorator). I'm struggling to find anything that's petrol, without high mileage....
My consultant has recommended I report issues with tiredness to the DVLA. Will this affect my insurance?
My motorcycle has been written off in a no-fault claim, halfway through my policy. I have eventually been paid out for the value of the bike. I phoned my insurer to cancel the policy as the vehicle has...
I'm currently retired, but I'm about to take on a casual job as a driver for a car repair business. I'll probably be doing a couple of trips a week of 3-5 hours. Do I need to tell my insurer, even though...
I have a 1968 Riley Elf and a 1972 MG Midget. Both are used weekly and are in fair condition. I'd like to sell one, but don't no which one will go up in value the most over the next 10 years.
Yesterday I discovered water ingress in the front and back near side footwells of my Volkswagen Golf. Recently we have been having problems with condensation in the car, but presumed it was just because...
I've always used 205/60 H16 Michelin ESaver tyres on my 2010 Toyota Verso. The front tyres needed replacing and I was persuaded to fit Michelin 205/60R16 Cross Climate + 96H XL. Since then, the car doesn't...
The heater in my 2002 Vauxhall Vectra has stopped working. Also the fan only works on the highest setting. What parts do I need and is it easy to fix it myself?
I'm worried the value of diesels will plummet, but can't find an affordable alternative. I'm considering a 2013 Mercedes-Benz E-Class and feel I get a lot of car for the money, but I have no idea what...
Our daughter travelled to Liverpool for the New Year celebrations and unfortunately parked on the fifth floor of the Echo Arena, which then burned the 1400 cars parked in there. Her insurance company are...
In February 2016, I called National Windscreens to replace my windscreen. They checked my insurance details and confirmed that they could do the work. The work was carried out five days later and the engineer...
I'm looking for an Opel Monza in need of restoration. I have a budget of £1500. Where do you suggest I look?
My Ford Mondeo's battery is discharging when it's shut down and stationery. It is a new battery, but the car is nine years old, with 53,000 miles on the clock. Any advice?
What's your opinion of the Ford Transit Custom?
Are there any used, eight or nine seat minibuses with removable seats to make it suitable for my dogs? I do not want a van.
I'm looking for a used small car or van to tow my small trailer. I was thinking of Citroen Berlingo or Renault Kangoo. What do you think?
What should I look out for when buying a 2006 Volkswagen T5 Caravelle?
Last April my wife reversed into a car in a car park. She broke her own car's rear light, but caused little - if any - damage to the other vehicle. She admitted liability and asked the owner to point to...
I own a 1971 motorcycle. It was insured last year in April, taxed (historic vehicle class) from 1 June and MOT'd until August 2017. I never got around to using it at all last riding season, so it remained...
I wonder if you could advise on an insurance claim situation. Our Audi Q3 was damaged in a car park, whilst I was in the shop. When I returned to my car a gentleman approached and apologise that he had...
We've just bought a new car for my wife, which has five days complimentary insurance from Volkswagen. We still have her old car, which we are going to sell privately within the next couple of weeks. However,...
My daughter had her car damaged while it was parked outside her place of work. This was reported to her by two witnesses because the car drove off without leaving any details. The witnesses took the car's...
I'm thinking of replacing my current motor with a Ford Focus Ecoboost. Last week I was in my local Ford dealers when I overheard a heated conversation between the service manager and a customer who’s 2014...
Does keyless entry theft only apply to cars with a push start button, or all cars that are opened with a key fob? I would like to be clear so that we can take appropriate security action.
I bought a 2013 Mercedes-Benz C-Class not too long ago. I've since discovered the brake discs and pads were subject to concern on a previous MoT. With thenext MoT coming up, the main dealer is asking me...
I’ve recently bought a used car on finance with a deposit of £1000. On day three of having the car (less than 50 miles later), the engine management light came on. I rang the dealership and took it in....
I'm selling a car privately, but a couple of the tyres have a slight air leak near the rims and need topping up with air about once week. Do I have to disclose this?
My girlfriend is currently between cars and her grandparents have offered her their 1994 Rover 414, with 60,000 miles. They have owned the car from new, recently it has had a full service including; radiator,...
On odd occasions my 2013 BMW X1 suffers the judders as I accelerate through the gears. As if it doesn't know whether to go on - but you can easily just accelerate through it. BMW can find nothing amiss....
I recently bought an Austin Seven in Coys Auction. I was unable to view the car so went very much on Coys' description and placed a commission bid. The description read as follows: 'The Austin Ruby 7 on...
I've received a quote for the lease of a Volkswagen Tiguan SE Nav TDi of £79 per month, with an initial payment of £1527 over 36 months - including a maintenance package. Another car dealer (competing...
My wife will soon be having an operation to remove a small tumour in her head. The oncologist said she will have to stop driving for a year and she must tell the DVLA. We both have a car and have added...
In December, our car was showered in gravel from a lorry that sped by. Our windscreen was cracked and the stones left my driver door and bonnet covered in stone chips. My insurer, LV, are treating this...
My father has had a 1974 Volkswagen 'Super' Beetle 1303 sitting outside (covered) for years. It needs renovation and I have no idea how to price it. I don't know much about cars. I'm not in the UK and...
 

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