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My car needs £12k+ worth of repairs and I've only owned it for a few months - what should I do? 18 Mar 2020 (Ask HJ)
I have a 2014 Mazda CX-5, which I have owned for seven months. I purchased from a car trader. Last week, it failed very suddenly with loss of power and... -
The paint is bubbling on my car. Is the manufacturer obligated to fix it? 13 Mar 2020 (Ask HJ)
The paint is bubbling on my red 2013 Mercedes-Benz SL. What are my legal rights regarding guarantee obligations from Mercedes? -
I can't drive my car with the warning light on but the dealer won't look at it. What do I do? 13 Mar 2020 (Ask HJ)
Six weeks ago, my six-month-old BMW G20 3 Series had an engine management light come on. I called my dealer and booked it in (10 days was first appointment).... -
Can I reject my faulty car because of an issue with the infotainment? 10 Mar 2020 (Ask HJ)
I bought my Citroen C3 Aircross from a Citroen dealer on 8 May 2019. It was a pre-registered car with 10 miles and had first been registered on 29 March... -
I bought a used car advertised as having two previous owners but it actually has eight - what can I do? 9 Mar 2020 (Ask HJ)
I brought a 2010 Mercedes-Benz CLC three weeks ago. It was advertised as two previous owners but when I got the logbook yesterday it has eight. What should... -
I was sold a car without being told it was Cat S - where do I stand? 5 Mar 2020 (Ask HJ)
I bought a car privately but when the certificate returned to me through the post, it says that the car is a Cat S. I was never told that when buying it... -
If I buy a car that's advertised with no faults, but one develops and wrecks the car - is this covered by the Consumer Rights Act? 4 Mar 2020 (Ask HJ)
Let's say I bought a car and three months into ownership, the timing belt snaps and destroys the engine. Perhaps the water pump fails or a gearbox failure... -
My new car seems to have an issue with the paintwork - what can I do to rectify this? 4 Mar 2020 (Ask HJ)
I have a new Volkswagen Golf Estate with metallic paint. I purchased the car on February 1 2020 and have covered 223 miles. Today is the first day the... -
I was sold a Euro6-compliant car, which I've now discovered isn't compliant. What can I do if I was mislead about buying the vehicle? 3 Mar 2020 (Ask HJ)
I have a car that was sold to me as Euro6 compliant due to the AdBlue system. However, when entering the reg number on London's ULEZ checker it states... -
I bought a car that was advertised with a full service history, but the garage now cannot find the books in question. What do I do now? 2 Mar 2020 (Ask HJ)
I’ve just taken delivery of a 2012 Honda Civic, which was advertised as having a full service history. The ad online had a picture of the stamped book,... -
I bought a used car in November and now the cambelt has gone - where do I stand? 26 Feb 2020 (Ask HJ)
I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but... -
I bought a car that's unfit to drive - what can I do? 5 Feb 2020 (Ask HJ)
I bought a car advertised as 'drives great'. On my way home from buying it I found it a death trap at higher speeds and a mechanic checked it and said... -
I bought a used car privately and it developed a fault when I drove it home - can I do anything about it? 3 Feb 2020 (Ask HJ)
I bought a used car privately and it developed a fault when I drove it home, can I do anything about it? -
I put the wrong year of a speeding conviction when applying for insurance and am now being charged to cancel - is this right? 20 Jan 2020 (Ask HJ)
My car insurance was up for renewal so I went to a price comparison site and picked the one I thought was the best option. I gave them the details of two... -
Poor paint finish after accident repair 6 Jan 2020 (Ask HJ)
My Mazda 6 was damaged by another vehicle in late-2017. This required a respray and the wing re-attached to the body correctly. Recently I was jet washing... -
My approved used car has no service history and the warranty is void - what can I do? 17 Dec 2019 (Ask HJ)
A few months ago I bought a second-hand Hyundai i40 from an approved dealer. The service is now due on this car, but my local Hyundai dealer has told me... -
I bought a used TT that turned out to have a water leak - is the dealer liable? 14 Dec 2019 (Ask HJ)
I purchased a 2016 Audi TT Roadster from large dealer group in July 2019 - the garage was taken over by another firm three weeks later. In November I heard... -
Engine seizure on a car I bought four months ago - can I get a refund? 9 Dec 2019 (Ask HJ)
I bought a Mazda3 2.2 diesel 2010-plate through a finance company from a forecourt in September with a three-month limited parts and labour warranty. Last... -
I was sold a car and wasn’t informed that it had been a "total loss" - is there anything I can do? 7 Dec 2019 (Ask HJ)
I bought a car seven months ago. On the day of purchase I was told it was listed as a Category N; however, the dealership made it clear to me that no bodywork... -
My stolen and recovered car was repaired but has faults - what do I do? 25 Nov 2019 (Ask HJ)
My car was stolen and recovered then sent to a repair centre which had it for two months. Two days after I received it back, most of the safety electronics...