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  There's a faulty part on my new car, should I reject it? 24 Sep 2020 (Ask HJ)
  My two-week-old Audi Q3 has a start-stop system fault with a message appearing in the dash. Upon diagnosis, the dealer says the alternator needs to be...
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  Can I reject a car because warning lights keep coming on? 22 Sep 2020 (Ask HJ)
  I bought a diesel BMW from a dealer in November 2019. It came with a 3-month warranty. Within the 3 months, I had the car back with the dealer because...
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  My new Skoda Karoq 1.5 kangaroos in first gear. What do I do? 14 Sep 2020 (Ask HJ)
  I was led to believe the kangarooing problem in 1.5-litre Volkswagen Group engines had been fixed. My Skoda Karoq 1.5-litre still stutters in first gear....
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  My Skoda Karoq shudders in first gear. Is Skoda sorting this issue out? 14 Sep 2020 (Ask HJ)
  My Skoda Karoq 1.5-litre shudders in first gear. Is Skoda issuing a fix?
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  Can I reject my car over a clutch judder? 4 Sep 2020 (Ask HJ)
  I have a situation with a car I purchased in August. It has an intermittent fault with the clutch and flywheel (judder when pulling away) This seems to...
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  Why does my brand new car have paintwork swirl marks? 4 Sep 2020 (Ask HJ)
  I have just bought a new Toyota RAV4, and it looks like it is an excellent car. The car is black and has Toyota’s ceramic paint protection. Once the rain...
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  Why is it so hard to return a car that has clear issues? 1 Sep 2020 (Ask HJ)
  I purchased a secondhand Toyota Yaris hybrid from a Toyota dealer. I was encouraged to take a different Yaris on a test drive due to the car I was buying...
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  A car I'm interested in is registered as another model - is this a mistake? 13 Aug 2020 (Ask HJ)
  I've found a Volkswagen Golf Estate that seems a good buy in a car supermarket. I thought I would check the MoT history and it comes up as a Jetta. When...
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  I traded in a motorbike with neg equity and my new bike broke down. What do I do? 13 Aug 2020 (Ask HJ)
  I traded in a motorbike and the bike I bought had no service history. It broke down in the first week so the dealer agreed to repay a new finance agreement....
• Vauxhall Antara - Bought used car without warranty - Advice please 5 Aug 2020 (Forum)
  and the part comes at a cost, it's an expensive fix. Can anybody advise on where I stand as a consumer and if I have a right to return the vehicle? I've got it booked in on Friday for a check over at a local garage. Should I wait until I get their verdict before contacting the dealership, or is it best
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  Can I reject my Volkswagen T-Roc 1.5 for the software issues that make it stutter? 28 Jul 2020 (Ask HJ)
  I bought a new Volkswagen T-Roc 1.5 with a manual gearbox in March 2020. I complained about the kangarooing issue just after I bought it for the full amount...
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  How much will a dealer contribute to a faulty sensor replacement? 27 Jul 2020 (Ask HJ)
  I bought a BMW i3 eight months ago secondhand from an independent dealer. It's done 1000 miles since purchase. An error was shown and BMW have indicated...
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  We're trying to reject a brand new car under the Consumer Rights Act. Do you think this will work? 23 Jul 2020 (Ask HJ)
  We recently collected a new Ford Fiesta from a Ford dealership. On the drive home, an engine warning light appeared on the dashboard with the message "low...
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  At what age do tyres need replaced? 7 Jul 2020 (Ask HJ)
  I've just bought a 2003 Ferrari 360. The tyres are the originals, so 17 years old. They have around 2mm of tread left and cracks between the treads. The...
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  New car registrations down 35 per cent as one in five dealerships remain closed 6 Jul 2020 (News)
  for a scrappage scheme.   “July figures will probably give us a clearer idea where consumer confidence and appetite to buy is right now. By that time, any pent-up demand for new vehicles will have dissipated, enabling us to see where we really are," said Alex Buttle, director
• Dealer making it difficult for me to get car fixed 3 Jul 2020 (Forum)
  registered garage. I also made clear that this would be under the Consumer Rights Act period/terms - i.e. dealer is on the hook for the fix not me. Local garage said that their diagnostics show a problem but it is of a particular type where to isolate the fault requires a Mini specialist
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  I bought a falsely advertised ULEZ-compliant car. What can I do? 1 Jul 2020 (Ask HJ)
  I bought a 2012 BMW X3 diesel advertised as ULEZ-compliant. I discussed the necessity for Euro6 with the salesman in the initial telephone conversation...
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  Can I reject a vehicle that broke down while being delivered to me? 30 Jun 2020 (Ask HJ)
  A new Volkswagen campervan has broken down whilst being driven to me on trade plates. It is being registered to me from 1 July 2020 and all monies have...
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  Car I bought should be registered a total loss. Am I owed a refund because I didn't know? 26 Jun 2020 (Ask HJ)
  My son recently bought a 2012 Audi A3 from a dealer. He paid £7000 for it. When we got it home, we noticed the camber was way out on the front wheels,...
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  What should I look out for when buying a used electric vehicle? 21 Jun 2020 (Ask HJ)
  I can't afford a new electric vehicle, but would like to buy used. What should I look for that is different to buying a traditional combustion engine vehicle,...