Can I reject a vehicle that broke down while being delivered to me?

A new Volkswagen campervan has broken down whilst being driven to me on trade plates. It is being registered to me from 1 July 2020 and all monies have been paid. I have yet to actually take delivery and am awaiting information regarding the breakdown. Road assistance has apparently been called out. What are my consumer rights in these circumstances? Can I reject a repaired vehicle and ask for a refund or replacement?

Asked on 30 June 2020 by Mr Martin S

Answered by Dan Powell
You are theoretically entitled to reject the van for a refund or replacement if a fault is found in the first 30 days: www.honestjohn.co.uk/how-to-reject-a-car-your-cons...s
Similar questions
My used Land Rover Discovery Sport was bought from main a dealer in 2018 as an ex-demonstrator. After four months the engine was replaced under warranty. After another four months during a service, the...
Do you have a standard letter format that I can use to reject a one-day-old defective new car?
We recently collected a new Ford Fiesta from a Ford dealership. On the drive home, an engine warning light appeared on the dashboard with the message "low oil pressure". We stopped driving and called the...
 

Ask Honest John

Value my car