Can I reject my car over a clutch judder?

I have a situation with a car I purchased in August. It has an intermittent fault with the clutch and flywheel (judder when pulling away) This seems to come and go, but there is a definite problem going on. I have had an independent (Audi specialist) garage test the car, but they couldn't replicate the fault.

I have emailed the dealer and he wants the car back, while he conducts his own tests and if necessary repair with one of his own garages. I would like to reject the car as in the 30 days rights, but do I have to let the dealer do their own investigations ?

Asked on 4 September 2020 by Robin Garner

Answered by Dan Powell

The dealer is entitled to inspect the car. If a mechanical problem is found then you are entitled to reject the vehicle under the 2015 Consumer Rights Act. However, if the dealer cannot find any problem with the car, they will be within their rights to reject your rejection.

For your legal rights, see: www.honestjohn.co.uk/how-to-reject-a-car-your-cons.../

Tags: rejecting a used car consumer rights

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