What car checks are done by dealers?

Can I expect that a dealer will have done a car check and will know the car history if I purchase a car from them? Can I trust them not to sell me a car that is still on finance or has been written off?...

Is it suspicious that the dealer won't provide me with details of a car's digital service history?

I was looking at a second hand (15 reg) Skoda Octavia Estate with 60,000 miles on the clock, asking price £9000. All seemed well on inspection of the vehicle and on test drive but once I got back to the...

What do I do if a dealer refuses my rejection of a mis-sold car?

I purchased a car which me, and a witness, were told had full service history. It doesn't. I wrote stating I am rejecting the car but have had response back saying the sales person now denies telling us...

How can I check the mileage of a used car that I'm buying?

I am going to view a 60 reg Renault Grand Scenic tomorrow. The dealer says it only has one service history dated 2012 and the mileage is 36,000 miles. The cost of the car is £4,995, reduced from £5,495....

Approved used car missing its service history

I have just purchased a used 2015 Ford Fiesta from a Peugeot dealership. I know nothing about cars so thought going via a dealership would be safer. I checked the car as much as I could with my limited...

Missing part of service history - will it devalue my car?

I have just bought a 3 year old Toyota Land Cruiser and on inspection I noticed the service book was missing. The sales department advised they had ordered a replacement and had sent it away to have it...

Can I reject my car over its missing service history?

I purchased a used Renault Clio from a dealer six weeks ago and found out when I got home that I didn't have any service history. The salesperson has told me that they cannot find the service history....

Used car is missing its promised service book

I purchased a 2011 Nissan Qashqai used but from a franchise dealer around three weeks ago. At the time I was promised a service booklet would be forthcoming, but it was in transit from the previous owner. I...

Missing service history - should I demand a discount?

I bought a 2008 Honda CR-V last week. The dealer assured us it has a full service history. It now transpires there is no service history. The garage want us to return the car and refund in full. However...

mis sold car purchased from marshals Jaguar

Dear John We bought and paid for a Jaguar 2006 xk convertible from the Marshal Jaguar dealership on the 26/04/2015.We were unable to collect the car for another four weeks as it turned out the previous...