Top 10: Worst cars
These are the UK’s 10 worst rated cars, according to the Honest John Satisfaction Index 2020.
Some 10,000 owners took part in the 2020 Index, telling us the good, the bad and the ugly of their car ownership experiences. These 10 cars are the models that disappoint their owners the most when it comes to running costs, reliability, comfort, tech and road handling.
Vauxhall Astra (2009 – 2015)
Satisfaction rating: 73.0%
It's a poor showing for the Astra that was built from 2009 to 2015, as it collects the UK's worst car award. The Astra is criticised by owners for its high repair costs and lackluster road performance. The Astra also gets poor feedback for build quality and reliability, with the latter being among the worst of any car in the 2020 index.
Vauxhall Meriva (2010 – 2017)
Satisfaction rating: 78.4%
The Vauxhall Meriva gets a hard time in the Satisfaction Index 2020, with low scores for fuel economy and running costs. Drivers are also critical of the car's poor road performance and low-grade in-car tech. The Merivia does get a respectable level of praise for practicality, but that's one of the few plus points from an otherwise disappointing ownership experience.
Citroen C3 Picasso (2009 – 2017)
Satisfaction rating: 80.4%
The Citroen C3 Picasso is the UK's worst modern car for reliability, which explains why its satisfaction rating is so poor. Drivers also complain about the high cost of repairs, which means you need deep pockets to keep this French family car on the road. It's not all bad, however, with the Citroen being given a respectable nine out of 10 for practicality.
Vauxhall Corsa (2014 – 2019)
Satisfaction rating: 81.3%
The previous-generation of the Vauxhall Corsa is a mixed bag when it comes to fuel economy, with drivers telling us it is nowhere near as efficient as advertised - something that's reflected by the Corsa's Real MPG ratings. Drivers also complain about the performance and in-car tech, with both dragging the Cora's overall satisfaction rating down to a disappointing 81.3 per cent.
Renault Captur (2013 – 2019)
Satisfaction rating: 82.3%
This might be the second year the Captur has appeared in the 10 worst cars, but Renault's score is much improved compared to the 77.5 per cent it achieved last time round. However, while the 2020 index is a better showing from Renault, drivers say more needs to be done to improve Captur's real world fuel economy and build quality.
BMW X3 (2010 – 2018)
Satisfaction rating: 82.4%
The old BMW X3 (sold from 2010 to 2018) scores a disappointing 82.4 per cent in the 2020 index. Running costs are the biggest bugbear for owners, with the X3 losing points for its poor real world fuel economy and high repair costs. The German SUV does get some praise from drivers, with nine out of 10 ratings for road handling and performance.
Nissan Qashqai (2014 – )
Satisfaction rating: 82.7%
It might be one of the UK's best-selling crossovers but the Nissan Qashqai appears to be losing some of its edge against newer rivals. Road handling and real world running costs are the two biggest problems, with drivers particularly upset with the fact that the Qashqai doesn't deliver its advertised mpg.
Nissan Juke (2010 – 2019)
Satisfaction rating: 82.7%
It's a similar story with the Nissan Juke. Not only does it average the same 82.7 per cent as the larger Qashqai, but it also receives the same complaints about running costs and performance. However, importantly, the Juke has a feather in its cap, with an impressive 9.32 out of 10 for reliability.
Range Rover Evoque (2011 – 2019 )
Satisfaction rating: 83.5%
Looked at in isolation, the Range Rover Evoque satisfaction scores are not actually all that bad. Not only does it get nine out of 10 scores for ease of use and comfort, but drivers also praise it for road handling. Sadly, poor ratings for both build quality and repair costs drag the average down.
Ford Fiesta (2017 – )
Satisfaction rating: 83.8%
The Ford Fiesta is Britain's best-selling car, but driver feedback paints a mixed ownership picture, with the small hatch being heavily criticised for its inability to meet its advertised fuel economy figures - something that's mirrored by the Fiesta's Real MPG scores. The Fiesta is praised in other areas, with drivers saying they love its comfort, ease of use and handling.