My newly-bought used car has a cracked alloy. What are my rights with the dealer?

I bought a used approved 2018 Mercedes E-Class from a Jaguar dealer. It's still under manufacturer warranty and I opted for year extended dealer warranty. The day I drove it away, warning messages appeared...

I can't move the gear selector from P, could this be a battery issue?

My 2012 Mercedes-Benz E-Class has only done 21,000 miles. I've had it from new with the original battery. It stood idle for three weeks and was sluggish to start yesterday. I switched on the heated rear...

My car isn't reliable and keeps refusing to start. Can I get my money back?

I got my car - a 2015 Mercedes A-Class - at the end of January. Twice it’s been recovered from my drive as it wouldn’t start. The dealer I got it from is saying it’s a software update that needed doing...

Would a cracked alloy fall under warranty?

We have a Mercedes-Benz C-Class Coupe and the warranty is three years old next year. We've had the car since July 2020, purchased from a reputable Jaguar dealership. We're the second owners. We have just...

I'm trying to avoid the London cognition charge. Should I go hybrid or electric?

I have a really difficult decision to make and I am struggling, so any help would be appreciated. I work as a private hire driver in London and currently try and avoid the congestion zone as much as possible....

Should I get a petrol or diesel SUV?

I'm considering buying a Mercedes-Benz GLB but I'm yet to decide which option is better, the 200 petrol or the 200d diesel one. I'm a normal all-round driver (driving on both motorways and in the city)....

Should I keep my diesel car if my mileage has dropped?

I own a diesel 2015 BMW 5 Series estate with 51,000 miles - which I love. However, since retiring, my mileage is very low. A pre-owned 5 Series PHEV is frankly too expensive for me now. What would you...

Why does the door of my car rattle?

I've taken my 19-plate Mercedes-Benz C-Class Convertible to be looked at because the passenger door rattles a lot. I was told it was just the sound that convertibles make. What is your opinion, I think...

I have £3000 to spend on a daily driver. What's your advice?

I'm about to be made redundant, which means handing back the company car. I'll be using the redundancy cash to pick up a sub £3000 car until I find another job. This price point is awash with cars, from...

Can you trade-in a car that's worth more than the vehicle you are buying?

A friend of mine has a three year old Mercedes-Benz A-Class, valued at around £16,000. She wants to buy a new Fiat 500 and expects to spend £14,000. Is this something a dealer will consider?