A car has been fraudulently registered in my daughter's name - how do we get the DVLA to remove her name from the registration?

I was contacted today by a debt collection agency looking for my daughter. It transpires that a car is registered in her name, about which she has no knowledge. A parking fine are is unpaid and a liability...

A drunk driver wrote off my parked car but hasn't reported to his insurer - how do I claim for my losses?

My parked car was crashed into by a drink driver at night, I was at home sleeping. The police arrested him for drink driving and criminal damage and arranged the recovery. My insurance (Tesco) is third...

I let a friend drive my car and he got a ticket - can the police now take me to court if he had no insurance?

I permitted my friend from Belgium to drive my car. I received a speeding ticket and gave his name and address to the police. They asked for proof of insurance and, while he did have insurance, he doesn’t...

A Ford Fiesta we bought three months ago now needs a new engine - are we due a refund?

My daughter bought a Ford Fiesta three months ago from Peter Vardy. The warranty for the car is with Ford. A month ago, it broke down and my daughter had it taken to a Ford garage. They say it needs a...

I was sold a car with a false service history - where do I legally stand?

I recently bought a car. It was stated on service book that the timing belt had been changed and the service book was stamped, but I've now found out it wasn't. I've had it changed as a precaution due...

A car undertook me in fog and damaged my car - is 50/50 liability a fair outcome?

I had an accident on 10 October 2016. It was a foggy and wet morning, around 6:20am, and vision was around 100 - 150 metres. So I was using my front and back fog lights. A driver was tailgating me and...

A driver that hit my car claims it wasn't him - do I need to do anything other than make a claim?

On the 30 May 2017, an Audi S2 collided with my parked Alfa Romeo Sportwagon outside my house. It had to be written off. I have time-coded photos of the damaged Audi. It now seems that the other party...

Someone has made a false insurance claim against me - should my insurer be doing more to defend me?

I've been in France on holiday since 10 July 2017. On 15 August, I received an email from Admiral insurance saying they have been advised of a possible incident on 4 August involving my car, in which a...

My new Ford Mondeo is scratched - how do I get them to repair it under warranty?

I collected my new Ford Mondeo from the dealer at the beginning of July. I glanced over the vehicle before collection and it appeared to be okay. The following day, I noted that the rear bumper was actually...

I just bought a faulty new car - am I entitled to a refund if I didn't sign the logbook?

I bought a vehicle and paid in full for it, only to find on the trip home there was a gearbox problem. I then found out that only the seller singed the logbook. I have the vehicle and one half of the logbook...