Our Volkswagen Passat caught fire because of electrical issues - can we reject it?

I wrote to you a few weeks ago about a fuse box fire in our 2013 Volkswagen Passat, which we have owned for almost six months now. We got our car back from the dealer on 19 October and everything thing seemed fine with the car. However, the wipers stopped working, lights started to appear on the dash and countless other problems occurred. Yesterday morning the car refused to start so we rang the dealer. We were told to ring the warranty provider, who told us that they would get the car recovered to another garage. I had a blazing row with them and told them to take the car back to the dealer as they were the last people working on the car. The car was recovered last night. Can we now reject this car as it's been off the road almost for almost six weeks? Talking to this dealer about the problems is like talking to a wall. I can't afford a solicitor at this stage.

Asked on 27 October 2017 by ruairi50

Answered by Honest John
If you bought the car within six months from the dealer who has been attempting to fix it then yes, you could attempt to reject it. But if it is worth more than £10,000 it won't be a Small Claim so could become a very expensive County Court case with no guarantee of a successful result.
Similar questions
I brought a Skoda Yeti from a Skoda main dealer four months ago for £7000. I've been on maternity leave and only drove the car small journeys (only done 1500 miles). I recently went back to work via the...
Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...
My daughter bought a Ford Fiesta three months ago from Peter Vardy. The warranty for the car is with Ford. A month ago, it broke down and my daughter had it taken to a Ford garage. They say it needs a...
Related models
Incredibly spacious as a saloon or estate, excellent range of engines and trim levels, comfortable and refined on the move.

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer