I bought a car that wasn't in satisfactory condition, the dealer then bodged the repair - should I return it for a refund?

I bought a 2014 Volkswagen Tiguan with a full service history from a main dealer. On taking delivery of the vehicle I started to clean it and noticed in the boot under the polystyrene liner was rusty,...

Our secondhand Ford Focus suffered coolant failure - should we take it to a main dealer for repairs?

We had what sounds like coolant failure in our Ford Focus EcoBoost Estate this week. Unfortunately it happened in France and we are in the process of organising repatriation. As this appears to be a known...

My car is louder inside since having the rear bumper repaired - what should I do?

I raised a claim with my insurer for fixing the rear bumper of my car, which was damaged while reversing. The rear bumper looks plastic, but I'm not sure if it was plastic before the repair. Another thing...

My car had a respray after an accident - but the new paint looks out of place with the rest of the car?

A Local Authority vehicle bumped into my eight year old Ford Focus. Their insurer, Zurich, arranged repairs via a Nationwide Repair Centre. The repairs were all to the near-side. While the actual repairs...

My van rolled into another car, will my insurance cover their repairs if I wasn't technically driving at the time?

My van failed its MoT a few days ago, so I’ve been doing the work myself to get it passed. I finished it today, but as I let it back off the jack it started rolling forwards and hit a parked car. I wasn’t...

My insurer won't repair my car - what should I do?

Following an accident, my car has substantial damage to a rear wing, wheel and suspension components. The insurer's suggested repairer will not repair the car. They say there was a previous repair and...

Is it worthwhile to repair my old car?

I have a three-door 1997 Toyota RAV4, which I've owned since 1999. The subframe needs welding, plus a few other bits. It will cost around £800. Would you consider it worthwhile? I do about 3000 miles a...

Petrol was removed from my car while at a garage - what can I do?

I recently had an accident and my car went to a garage for repairs. I made sure a asked for a copy of the document that showed my car with no other damage and with 3/4 of a tank of petrol. When I collected...

I want to buy a damaged car to repair - could it appear as a write off after I buy it?

I'm interested in buying an accident-damaged car to repair. The car hasn't been written off, but the guys selling it (and others cars) buy their cars direct from a particular insurance company. Apparently,...

I hit a tree in the snow - will my car now be registered as a repaired vehicle?

I recently had a front end collision with a tree in the snow. No other parties were involved and no personal injuries were sustained. I damaged front offside lights, bumper, wing, driver's side door and...