Are dealers obliged to pay for repairs within the first three months of selling a car?

I bought an Alpha Romeo from a dealer in March. The wheel bearing and rear boot went within two weeks and now the turbo is faulty. I have a two year warranty but they are squirming about paying by trying...

Can I buy a new car and SORN it immediately to avoid the first year tax?

I have been offered a Mitsubishi Shogun registered by the dealer on 1 April 2017. When the car is transferred they indicate that I will have to pay the VED of £140. Does that mean that the first owner...

Our 12 month old Range Rover caught fire - will we get our money back?

My brother bought a 2016 Range Rover Sport a month ago. Last Friday the car caught fire in as my sister-in-law was parking it. The engine compartment was burnt out completely and the original dealer has...

Why has the oil in my diesel car turned jet black?

I have a Subaru Outback 2.0d Premium which I have owned from new. It has done 11000 miles (mostly high speed long distance and motorway) and I have noticed that the oil level is creeping up. The car was...

My new Audi Q5 hasn't come with the options that were promised - what do I do?

I have bought a new Q5 2017 and ordered some options on the car. However they aren't 100% complete as per list on the Audi website and brochure. I've paid for these options and now being told that that...

A positive outcome after the Volkswagen emissions fix caused problems to my car

I wrote to you in March about my 2010 Golf 2.0 TDI which had frequent problems after the emissions upgrade. I thought I would update you that Volkswagen has replaced the EGR valve free of charge. A courtesy...

Should my car need new rear brake discs after just 12,000 miles?

I have a 2015 Volkswagen Golf GTI that has done less than 12,000 miles and which has just had its 2 year service at my Volkswagen main dealer. They have told me that the rear discs and pads need replacing...

The dealer refuses to replace/repair my faulty car - what should I do?

I bought a secondhand Volkswagen Golf for £5000 from a dealer. It developed serious power issue after two months. Dealer refuses to accept liability but offered to pay half the cost of repairs in his affiliated...

Can I use an independent garage to service my car and maintain the manufacturer's warranty?

Can I use an independent garage to service my car and maintain the manufacturer's warranty?

Is the shift from diesel pushing up the price of petrol cars?

I have seen two 2010 Mazda 6 Estate 2.0 petrol for sale for £9500 - £9750, with 19,000 and 29,000 miles. One is a private sale and the other is from a dealer. Most price guides give prices of around £7000....