I'm returning my car at the end of its PCP - do I need to disclose damage I have had repaired?

I have a car on a PCP which is going back in March and I am getting a new one. I've had a scrape on the front bumper which I've had repaired. Do I have to make the company aware?

How do I remove the front wipers on my Toyota?

I bought new wiper blades but I can’t remove the old ones (non-blade type) on my Toyota Auris. I presume my current ones have a hook attachment design but I can’t find any catch to press to get them off....

Is an OBD2 scanner a good tool to have?

Do you think that buying a OBD2 scanner is a good idea to check for faults on a car and if so which ones would you recommend?

Should I hold onto my Puma ST?

I have a 2023 Ford Puma ST with Performance Pack. Should I hold onto this car on expiry of the PCP as they no longer produce this 1.5 engined version. It only has 13500 miles on the clock and I can easily...

Can I lease a car with poor credit?

Are there any reputable leasing companies out there who can help me lease a vehicle? I have a poor credit history but have leased via a salary sacrifice scheme for 14 years without a single problem. I’ve...

Which battery on my hybrid restarts the car using start/stop?

My 2022 Suzuki Vitara 1.4 hybrid has two batteries. One under the bonnet (in the engine compartment) and one under the passenger seat. Suzuki UK has informed me that it is the passenger seat battery that...

How can I fix my Volvo's blocked sunroof drains?

I have a Volvo XC40 2018 that has blocked roof gullies from the sunroof. How can I clear them?

I received six points for driving with no insurance - will anywhere insure me now?

Upon receipt of my AA recovery renewal and it being exorbitant, I cancelled it and inadvertently cancelled my insurance with them at the same time. I then happened to be stopped by the police doing routine...

I was offered a courtesy car following an accident - should I have refused?

After I was hit in the back of my car recently, my insurance company passed my claim to Auxillus. The claim was dealt with as a no-fault claim on my part as the other driver accepted liability straight...

Can I insure my son on my car even though he isn't the owner?

I am about to upgrade my car and would like to gift the old car to my son. He cannot have a car in his name due to financial issues and a strong likelihood of having it repossessed, is it possible for...

Should I have offered to pay for repairs after hitting another car?

This morning my side mirror hit another car’s side mirror. The other driver took my insurance details and said her mirror is supposed to fold automatically but now doesn’t. If she files an insurance...

What can I do about worn leather seats in my three year old Mercedes?

I have a 22 plate Mercedes C-Class with 26k miles on the clock and the leather front seats are showing signs of wear. The leather is loose as if the padding beneath is compressed. The dealers say that...

My Volvo EX30 has been recalled - what are my rights?

I bought a new Volvo EX30 Ultra Long Range from a main dealer in May 2024, paying in cash. A safety recall has since been issued due to a potential high-voltage battery fire risk, and I’ve been advised...

A dealer sold me a used car with a full service history but now cannot provide it - what can I do?

I purchased a VW Touareg from an approved VW dealer last July. Since that time I have been in regular communication with them to obtain the Full Service History. They have not been able to provide this,...

Why is it so expensive to replace headlight bulbs?

A 'Headlights Fault Detected' warning light has appeared on my 2021 Jaguar XE-R Dynamic MHEV which suggests that a bulb needs replacing, however my understanding is that to replace it the undertray, front...

Why does my distance to empty keep changing?

I have an MG HS and since I purchased I have had a issue with the miles in tank reporting incorrectly. e.g. I can do a motorway journey with the car showing 300 miles in the tank travel 195.5 miles and...

Why are used hybrids more expensive than equivalent EVs?

I currently have a hybrid SUV and I was looking at a replacement. Looking at same car from the same dealer (both demonstrators) the hybrid was significantly more expensive than the electric for same spec/year....

Do I have to have my lease car serviced by a main dealer?

I am about to lease a new Ford Puma Gen-E with Octopus. Can I have it serviced at my local garage or do I have to have it serviced by the local Ford Dealership? I was told by my local garage that the government...

Why can't I source a replacement windscreen for my car?

I have a Dacia Spring Extreme 2024 but I need a new Windscreen as mine has a hairline crack from top to bottom in the centre of the screen. I have been trying to get a new screen since Nov 25 but cannot...

Will I have to pay road tax from April this year?

My car is a Skoda Citigo Greentech 2016 model. Do I have to pay road tax as I have not had to pay before?

How do play my own music in BMW iDrive?

I recently bought a new BMW X1. Before ordering I asked for confirmation that the model I was buying had a USB plug in for playing my own music from a card or Memory stick. I was assured that it had such...

Is it possible to jack up a MINI Aceman at home?

We have recently taken delivery of a MINI Aceman SE and are very pleased with it. We were looking into getting a space saver spare wheel and jack but the handbook says special equipment is required and...

Why has Honda refused our warranty claim?

My brother owns a Honda Jazz bought new in March 2023. It has had three services over its 7700 mile life. Last serviced by Chiswick Honda Spring 2025. First long journey to Cornwall over Christmas the...

What is causing a coolant leak in my Ford Focus?

I have Ford Focus 1.0 Ecoboost 2015 which has a coolant leak. I took it to a garage 2 months ago where they suspected a leak through the heater matrix and said to change it will be a lot of work removing...

Is the Mercedes OM654 engine reliable?

I’ve been looking into the Mercedes OM654 engine and was wondering how reliable it is in models produced after 2019. Have there been many reported issues with this engine or is it generally not a common...

Why is my hybrid not running on EV power?

I purchased a 3 year old Subaru XV in November 2024. It ran perfectly well for 12 months and had year 4 service and MoT at the end of October but I have just realised the hybrid had not kicked in. I asked...

When does the warranty start on a new car?

My wife has just bought a 2025 plate Honda e:Ny1 with 142 miles on the clock which she absolutely loves but we have just found out through paperwork in the glove box that the vehicle was actually made...

What is causing a juddering sound at full lock in cold weather?

I have a 2018 Audi S5 with just less than 50,000 miles. When the weather is cold (6 degrees or less) and I turn steering near full lock I get a juddering noise and the car jumps sideways slightly. Even...

Are tyre security spikes legal?

Are tyre spikes that are for sale on ebay legal?

How can I find out about my licence renewal with the DVLA?

I am 77 and renewing my driving licence. I no longer need C1 or D1 as I have sold my motorhome. The licence app has been with DVLA since 25 Oct. Phoning is useless as they said it is with medical - why...

Do I need to notify my insurer of a scuff mark on my bumper?

I recently noticed a scuff mark on my front bumper after parking in a tight space at the supermarket. I have not heard from another driver. Do I need to advise my insurers of a possible claim?

We bought a customer care package but dealer has now gone bust - what can we do?

We bought a Range Rover Evoque from Autos North West in January 2024 using PCP finance from Halifax. The total purchase price included £2000 for a warranty which they called a Customer Care Package. This...

How are driverless cars and taxis insured?

What is the situation with driverless cars or taxis regarding insurance? I read that most UK insurance companies will not cover them and they can only be covered by ones from outside the UK such as the...

Do I need to replace the tyres on my motorhome?

The tyres on my motorhome are showing signs of perishing, the DOT stamp is (0216) would it be good practice to replace them. If so which tyre would you suggest, for good petrol consumption, low noise and...

Why won't my Cupra charge at scheduled times?

I purchased a 74 plate Cupra EV a year ago and had variable success using either the in-car Cupra infotainment system or the Cupra App to schedule timed home charging during cheap rate. I have resorted...

Is now a good time to buy an EV?

Is now a good time to buy an EV or should I wait for new technology like sodium ion batteries for example to become more widely available?