Should I have offered to pay for repairs after hitting another car?

This morning my side mirror hit another car’s side mirror. The other driver took my insurance details and said her mirror is supposed to fold automatically but now doesn’t.

If she files an insurance claim to fix her mirror will I have to pay anything out of pocket, or does the insurance cover it? Will this affect my insurance premium next time?

Also, should I have just paid for her mirror on the spot instead of exchanging insurance info? Any thoughts on that?

For reference, it’s a Nissan Qashqai (probably around 2012).

Asked on 21 January 2026 by rick

Answered by Rhydian Jones
The right course of action was exchanging insurance information, just to ensure everything is priced and calculated correctly and all documented. If the third party submits a claim, any repair costs would be settled by your insurer, subject to your policy terms. That said, it is worth considering the cost of the repair before opting to go down the insurance route, as your excess may be more than the repairs, and making a claim would be taken into account at renewal and could impact your future premiums. Even if you choose not to claim through your insurance and settle it personally, you should still make your insurer aware of any incidents, even if a claim hasn’t been made.
Similar questions
We are taking delivery of a brand new VW campervan and planning on taking it to Europe in September. The VW warranty provides breakdown cover in Europe for 3 years but I don't believe it extends to repatriation...
A friend was involved in an accident involving a motorcyclist. When driving slowly in the outside lane, a motorcyclist filtering on the nearside of the car hit the side of his car fell off into the road....
I was rear ended while sitting stationary. Why then am I penalised with higher premiums ?