Ageing and abetting

Your correspondent HK of Poynton reported the practice of a hire car company at Murcia airport charging for a full tank of fuel. I frequently use this airport as I have an apartment in the vicinity. I...

Please warn your readers about hire car companies in Spain overcharging for returning cars with no fuel.

I booked a hire car in Majorca in June though a broker paying in full in advance. The terms and conditions on the voucher (there are also terms and conditions on the broker’s web site so plenty to wade...

Can accident management companies be avoided following an accident?

Your excellent column in Saturday's Telegraph exposes some serious issues, exemplified by MM of Hawick (13-08-11). Can you recommend a best procedure for dealing with an incident which requires car recovery...

Are accident management companies pushing up insurance premiums?

I was interested to read your letter headed ‘Decline and Fall’ in the DT dated Saturday 13 August. I had an almost identical situation arise as MM of Hawick which involved the same insurance company. Last...

Buying a used Ford Galaxy from Addison Lee

I am interested in buying one of the Addison Lee Ford Galaxy 2.0 TDCI 6-speed automatics that the cab firm disposes of at 3 years old. However, i am wary of how much mileage these cars have done in such...

Car hire insurance rip-off

My daughter hired a car in Portugal last week. After only a few miles the exhaust dropped off. She called the rental company who came out to get the car ,and charged her €900 for excess before they would...

Is there anything to be careful of when renting a hire vehicle in California?

Having read the letters on car hire in Europe and having been stung good and proper by Hertz at Toulouse airport, we have a son about to go to California on his own where he will be renting a camper van....

Winter driving in Germany

I want to hire a car in German this Christmas. The hire firm is telling me winter tyres are extra. Hasn't the law changed in German making winter tyres compulsory? So if the hire firm gives me a car without...

Do you have any advice for driving and hiring a car in Thailand?

I know from past columns you have written that you often visit Thailand and therefore you are familiar with the driving regulations. I have been on holiday there on a number of occasions but never driven....

Why do hire companies like Helphire push drivers to take expensive hire cars after accidents?

Your letter from ES reminded me of my own experience with Helphire. My car, a C Class Merc, the cooking version, was scraped on the nearside by a bus as it pushed into a slow moving queue when the bus...