Ask Honest John

Most recently answered accident management questions
My car was damaged recently. I contacted my insurance and they gave me two options: claim through them and I would have to pay my excess or go through a claims management company that they deal with at...
I had an accident last year, which wasn't my fault. As I don't have legal cover, I used a claim management company, who arranged a hire car. The claim has been paid out but the third party's insurer is...
You don't advise using a claims management company if there's any potential for dispute after an accident. Why is that? What should one use when there is a dispute over liability?
Our car was hit from behind whilst waiting to turn at a junction. The other motorist was profusely apologetic and accepted liability. Our bumper was squashed and pushed out of shape, parking sensors squished...
My wife was involved in an accident this morning (not her fault) and the local Volvo dealer wants us to use an accident management company and says not to inform our insurer. Surely this is not correct...
My wife drives a pretty new Honda Jazz and was hit from behind a few months ago and went through her insurers, the AA, to deal with the matter. A company called Claimfast then seemed to take over the process...
An accident management company have my write off. The third-party insurers have accepted liability and have agreed to pay me its market value. The management company are refusing to tell me where my car...
I was rear ended in slow moving traffic and reported it to my insurer who is a broker. Within a few hours I have had offers to repair the car and manage the claim from: My broker My policy underwriter The...
While my car was parked in a retail park car park it was hit and severely damaged by a third party. It is likely to be a write off. I have the third party's insurers details. The third party is obviously...
Whilst my 2002 Mercedes-Benz E-Class was parked at the garage today, a van from the business next door smacked its door into my car. I have all the insurance details and they have already alerted their...
 

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