Hi,

I was wondering if anyone could help me. The battery on my car died and now the stereo doesn't work; it is requesting a code.... Read more

I can smell fuel when I have my fan on in my MK4 Golf. My air conditioning unit has be broken for about 12 months which didn't bother me. But over the summer with the hot weather I have had to have just the fan on circulating air around the car. But after about 5-10 minutes or so I get a slight smell of petrol through the air vents not too much but enough to be unpleasant. My dad told me to put the AC button on anyway even though the AC was broke just to see if it made a difference and it did it just meant that u didn't start to smell fuel until about 20 mintues into your journey and it wasn't as strong but still annoying. Do you have any suggestions what might be causing it? And whats the solution to fix it?

Cheers... Read more

I’ve recently had work done on my VW Golf SE TDI 2000 model.

... Read more

Hi everybody,

first of all, thanks for looking into my thread!

i bought a car from a dealer located in Edlesborough, and i paid in full 10 days ago. when the car got delivered on last tuesday, i found that there are a few things i wasn't expecting at all.
1. there is a dent in the rear bumper. my guess is that it was caused because of reversing towards a pole or something like a pole.
2. spring of the left hand side of storage cover / roller blind is broken, so when it is applied there is no tension on the left hand side, but looks like too much tension on the right hand side.
3. in the advert they put on autotraders, it said 35000 miles on the clock. but when the vehicle arrived it has got 36118 miles instead.

i tried to communicate with the manager called alan, but he has got a really bad attitude regarding this. after he admitted that they didn't check the functionality of the roller blind, i said 'oh my god', then he had to give a 5-minute lecture about how improper he thought for me to say omg. he also said that no dealers will check the roller blind even the bmw main dealership wouldn't do it. before talking to him i have been to mercedes-benz which is just 5 minutes walk from my house. i told a dude working there about the dent about the roller blind. i asked him if they would sell a car with problems like mine without telling the buyer before delivering out. he said they definitely wouldn't advertise it!

i haven't driven the car on any street at all yet, and except the only time that i turned the engine on was to get the car parked in my parking bay on delivery day. i coudn't go there and pick it up myself, because it will take me 10 hours on the road and i have a dog living with me.

i contacted citizen advice bureau, but there's not much they could do to help. as they advised i have sent a formal email to the dealer and asked for a FULL refund. the manager of the company, alan, replied that it would be my liability for the cost of delivery, collection and ROAD TAX. after calling citizen advise bureau again, i was told that if i want to get those cost back, i have to get a solicitor, and it will be the Judge's call about who should pay for the cost.

hence i do need a good solicitor now, and does anyone know how much will it cost me? most importantly, would i win the case???

please advise!!!

thank you guys so so so so so much!!!!!!!!!!!!!

car details: BMW 09 plate X3 SE Auto, price paid £16400. Read more

I have a VW Golf that I bought from Motorpoint in 2008 - I was the first registered keeper.

When I picked up the car everything seemed fine on first inspection. At some point later I discovered a scratch running along the bottom of the passenger side door. Thinking this was a flying stone, I left it at that.... Read more