If I have a fleet solution car and I lose my licence does the car automatically go back to them or can my husband still use it until the agreement is finished . Read more

Hello, All,

I need a four/five-seater automatic with smart upper-legal-speeds acceleration. It's for a 180-miles-in-an-evening trip on busy-both-ways A-roads which are mostly single-carriageway, and bendy at that. Get caught in the wrong car behind a lorry/caravan/mimser doing 45mph on a lengthy 60mph section with regular oncomers and that's half as long again it'll take you.... Read more

Hi, I was given a replacement van by my company on 27/7/13 to replace another van that I spent 3 months reporting faults with... another story for another day.
Anyway the day they sent it up was the same day I was starting a weeks holiday, I never used the van until that evening until around 7pm to travel the 35 miles home but the van would not start due to a sticking starter. Fleet had all gone and all garages were closed but after rocking the darn thing back and forth it eventually fired up and off i went home.
There it sat for over a week until my return to work on the 5/8/13 where once again it failed to start... Spent 40 mins trying to get it started from 6am to no avail... I eventually gave up and came to work in my car. I reported this to fleet and filled out the relevent vehicle checks on the computer which I do every week for myself and my staff, this went unreplied.

6/8/13 I had to come in my car anyway to get my aircon regassed, so I never attempted with the van until 7/8/13 where 30 mins of messing around it finally fired up and off I went to work.
While driving to work the airbag lights came on and my indicators decided that they would work when they felt like it, I arrived at work to find my regional manager on site and told him my woes of the van and updated the computer with it once more.
I was told by fleet to take the stalk off the van and clean all connections and plugs while they located a new one to send up and get it booked to get the starter replaced locally.
There the van sat until 4pm until I had to drive to a village to help one of my staff on a job.

Flash forward to 20/8/13 where I was notified by email from HR that I had a NIP to my van for doing 36 in a 30, i knew i was not speeding as i know the area very well and know full well about the speed enforcements. I placed x2 sat navs showing speed+downloaded and app to my iphone and all three devices were showing my speedo reading was higher than the gps devices.

I took the van to a local garage who put the vehicle on a rolling road/dyno test and it showed the speedo was under reading by between 6-8mph.
I informed fleet of this and was met with hostility and told "your not getting away with it"
They told me not to use the van and they would get it back to bristol and look themselves but it would not be for a week. I phoned my manager and he told me to get it looked at locally as I did not have any means to get to and from work in the meantime.
The garage traced the fault to the digital to analogue converter the needle sits on and showed it to me and it was rasping/ratcheting and told that it should not do that.
Inside the cluster and on the converter it was showing signs of heat/electrical burning. I have pictures and video of this.
I ordered the part that was needed at my cost and paid the garage also at my cost as I smell a rat at my own fleet dept end.
My own line manager will not look at the evidence or acknowledge the garage report and despite my repeated attempts still will not entertain me and made a thinly veiled remark of if I contest it I will not mention my company name.
I have video and photographic evidence, all copies of vehicle checks on computer with my comments for this vehicle and the previous one in regards to faults and the fleet dept inaction. I have written documentation of when they have come up to service other vehicles that have broken down within a few days of being worked on where they have also messed up.

I have worked for my company for over 10 years with no issues with work or my driving record, I don't doubt I was above the speed limit and the police have the evidence to support it but my concern is that I was not knowingly doing so... and doing so in a van that I was the 3rd time behind the wheel. I am also concerned that in the 2 weeks that has passed before I was informed of what if I have gone through more speed traps? I did take appropriate action to remedy as soon as I was informed and did not take the vehicle on the road until the problem was fixed as my company will not back me.

I apologise for the lengthiness of my first post but would appreciate any advice on what or where to go from here. Read more

My dealer has diagnosed failed electronics in one engine mounting resulting in a growling noise from tickover to 1,100rpm. They want about £600 to supply and fit a repalcement. Is it possible to have the mount repaired at a lower cost? Read more

hi guys im havin aproblem with my wifes touran its a 2.0 tdi dsg on a 55 plate with 129000 on clock with full vw service history theres the symptoms

only when i pull away feels under powered for few seconds if i hold accelerator in that position or apply more power smokes like a b**** large black clouds of smoke but if i just flick my foot or quickly pump accelerater pedle it stops smoking and full power it does not produce clouds of black smoke after this or when i floor car only when initial pull away in first gear ive fitted new egr new filters air fuel oil ect had recon turbo fitted car drives lovelly apart from this first pull away but as i said if i flick pedel or pump as i pull away it dosnt smoke at at my brain is pickled pls help Read more