Hello there,

I have a serious problem with Audi and therefore need Jeremy Hicks's contact details [email preferable] so that I am sure he is to receieve and respond. I have included the letter below to explain why it's required. Any suggestions gratefully received. HELP!!!



deleted



Dear Mr Hicks,

RE: - Audi A2 ? registration no. deleted/ Customer complaint

I paid a deposit on the above vehicle to deleted , a sales executive of your deleted branch, on 13th August 2005. Delivery of the vehicle was arranged for 1st September 2005. On purchasing the vehicle, I was asked to complete the order form with my old Jersey address as it corresponded with my passport. I informed your employees that the reason I was purchasing a car was to permanently leave Jersey and complete my LPC whereupon I would then look for legal employment in the UK. Although I informed him that the Jersey address was now no longer applicable as of 1st September, and that a UK address could be provided, if necessary, I was nevertheless told to complete the order form in this way. Please note that at no point in time was I advised by your company of the ramifications of this action.

Your company also arranged and paid for the road tax at the time of purchase. Consequently, it is only now, on the renewal road tax stage, that your company?s grievous error of advice to me has come to my attention. I now find myself with a car that is insured, MOT and road worthy but not road taxable because of the error made by your company. I have been informed by the DVLA that a V62 Form must be completed as the vehicle is ?marked? as a permanent export. Given that a 12 months road tax was negotiated in the price, why would I then export the vehicle? This has caused a great deal of time, stress and aggravation in trying to resolve this matter. Having relied and trusted your employees? neglectful instructions, I am now unable to use this vehicle for four to six weeks minimum whilst the DVLA carry out their usual enquiries. I am scheduled to leave England to go on holiday with my car on 22nd September but this is now clearly an impossible task. The loss that I sustained is unwarrantable. I have paid for a boat ticket with a car which I cannot use and European Assistance that is non transferable. My holidays were based on having a car as a means of travel and exploration. Furthermore, on my return from holidays, I also have the dubious prospect of using public transport as this was my sole means of transport. Given that I live in the countryside, there is very little provided which will only exacerbate my situation caused. Also, as a further consequence of this, I have been unable to bring my car to my nearest garage for a fault that occurred on the 2nd September. I only notified Audi deleted of this on 13th as I have been spending all my spare time trying to resolve your matter which could have quite easily been avoided.

I would like Audi to provide, at their cost, a viable alternative means of transport as well as reasonable compensation for this unnecessary position. I look forward to hearing a reasonable and satisfactory response from you."

{Certain parts of the above message have been deleted as it was breaking the No Naming/Shaming policy this site operates - DD}
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Another letter from the Telegraph; this time to the Editor. Now I didn't see the letter from Mr Field but I find this quite revealing.

"SIR - This middle-lane moron would like to point out to Mr Field (Letters, September 15) that the middle lane is, in fact, the fast lane and the outside lane the overtaking lane.
George Hicks
Bromley, Kent"

Blimey, is it? All this time I thought they were simply left-hand, middle and right-hand lanes, or lanes 1, 2 and 3. With attitudes like that around it can't be a surprise that drivers think it's their right to cruise unmolested in the middle of the carraigeway. Roll on the day when overtaking on the left is permitted, even encouraged.
Hawkeye
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Stranger in a strange land Read more

Does anyone know if Costcos sell Synthetic oil to VAG spec 506.01 & if so how much ? Read more

Yes you heard me correct - I am singing VAG's praises.

Apologies if this is old news to some of you but I have just been looking at the results for 2006 international engine of the year. In the past this competition has been dominated by Toyota, Subaru, Honda (of course) and it goes without saying - BMW.

VW / VAG have won 2 categories and are best engine overall with the 1.4TSI & 2.0 GTI.
The 1.4 TSI beat BMW's V10 M5 engine to top spot - so in my mind that shows what a good engine this must be.

I realise anything associated with VW can only be mentioned once on this web site so I will say no more about it.
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An item on AOL today:

"Car steering wheels carry more than twice as many germs as the average toilet seat, according to research.

A study found the average steering wheel had 41,600 germs nestling on its surface, compared with toilet seats that have on average 17,400. "The unhygienic state of our cars was put down to drivers' leaving traces of food or dirt behind and not bothering to clean up. Five per cent of motorists admitted they had never cleaned their car and just 13 per cent cleaned them regularly. A typical response was that people's cars were rarely cleaned, an answer given by 45 per cent of those surveyed.

Daniel Kyle, a car care buyer for Tesco, which commissioned the survey of more than 1,000 drivers, said Brits needed to clean their cars more often because the steering wheel was an ideal breeding place for germs. He said: "People spend a lot of time in the car cabin and are in constant contact with the wheel, so naturally germs are passed on. If food or dirt is transmitted on to the wheel and not regularly cleaned, then the germs multiply and pretty quickly you can be left with an area more unsanitary than a toilet.""

I'm with the 87% who don't clean the car regularly, but I can't say it's affected my health. Anyone gone down with a bug whilst driving?

Chris M Read more