A garage that lent me a courtesy car five years ago now wants £1700 - what do I do?

I had a car accident over five years ago, the driver was convicted of dangerous driving. I had just bought the car and it was written off five minutes after leaving the garage. The garage had let me drive...

I sold an old car to a dealer with more mileage than I said - do I owe him compensation?

I sold a 10 year old car with 27,000 miles and a full service history, only to be told a week later that the car had a speedo change eight years ago and has actually covered 35,000 miles. The dealer that...

My number plate has been cloned - what steps should I take to sort this out?

I returned home from work to a letter from a PCSO advising that my car had been recorded as travelling at 39 mph in a 30 mph area. As the car make and model was likely to have been supplied by Swansea,...

Dealer is refusing to refund for work done on a faulty van - what are our options?

I recently purchased a used Volkswagen Transporter T5 automatic from a used car dealer. The van came with very little service history and due to its mileage (130,000) we decided to have the timing belt...

A learner driver hit me and now his insurance are refusing to pay out - should I take legal action?

I was recently sat stationary at a junction when a third party drove into the back of me because he was waving at another driver in a vehicle in the next lane. The third party produced an ID in the form...

My newly-bought used van is blowing out blue smoke - is the dealer liable?

I recently purchased a 2006 Volkswagen Crafter from a dealer with 161,000 miles on clock. I had it a couple of weeks but I'm now having issues with blue smoke - mainly going up or down hills or sudden...

Is it worth contesting a SORN fine?

My car was SORN'd in September 2015. It became eligible for Historic Vehicle Status in April 2016. I assumed DVSA would automatically update details and therefore no need for me to contact them prior to...

A car I sold was modified by the buyer - am I liable now it's damaged?

I'm a sole trader who recently sold an Audi A3. The buyer said they were having it remapped even though I told them it would void any warranty on the engine, clutch and gearbox. Subsequently, almost straight...

Admiral are trying to unlawfully write off my car - what should I do?

I bought a 2003 BMW 540i Touring M-Sport in February 2017 from a dealer for £6900. It is a rare model and very high spec. I insured with Admiral fully comp. April 15th 2017, I pranged the front end of...

Who is liable for undisclosed damage to our secondhand car?

My husband brought a 2014 Skoda Yeti in November 2016. Recently, a warning light came on while he was driving and a hissing noise was audible. The car was taken to our local Skoda dealer who found substantial...