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Can I get PCP payment protection? 7 Feb 2024 (Ask HJ)
If my partner is half way through a PCP agreement and dies, what is the legal/financial position? Is it possible to insure against such a scenario eg payment... -
What's a good family friendly car on a budget? 29 Nov 2023 (Ask HJ)
My daughter has a 4 year old Suzuki Swift bought on finance but now needs a larger family friendly car with a bigger boot. She's looking for a second hand... -
I've seen a camper for sale but have been told it was under a leaseback contract, is this right? 17 Nov 2023 (Ask HJ)
I am in the market to buy a campervan and saw one offered by a company online that have campers, motorhome and industrial machinery. When I enquired after... -
Is my car likely to be a write off? 1 Nov 2023 (Ask HJ)
My 6 year old 1.4 TSI Golf Estate was damaged by a coach while parked. It has just gone away to be assessed. The damage seems superficial, but it involves... -
What's the best car for a disabled driver? 23 Oct 2023 (Ask HJ)
I have severe upper limb mobility and struggle to drive even with a steering spinner as my Mini Clubman is so low. I cannot operate tailgates at all by... -
My Mk 7 Golf has a catalytic converter issue, should I repair or get a new car? 1 Sep 2023 (Ask HJ)
I took my Golf in to an independent garage for its MOT and Service in Feb of this year. It’s a 2015, 1.6 diesel. The garage did not have the tool to reset... -
Can I settle a PCP early? 17 Aug 2023 (Ask HJ)
Can you pay off the balance early without penalies with a PCP scheme? -
How are PCP balloon figures calculated? 8 Aug 2023 (Ask HJ)
How do car dealers decide on the figures when offering a PCP deal? How much depends on the length of the contract, the value of the car and agreed mileage... -
My Citroen C4 Grand Picasso needs a new gear selector and cambelt, should I repair or replace the car? 3 Aug 2023 (Ask HJ)
We have had a C4 Grand Picasso for six years, it is an 11-plate. There is an issue with the gear selector and requires £845+VAT and a new cambelt at £380+VAT. Is... -
I'm selling my 2017 Toyota Auris Estate, what's the best way to get a good deal? 25 Jul 2023 (Ask HJ)
I was offered a deal with my local Toyota dealer to p/ex my Toyota Auris 2017 (67) Hybrid Estate for a 2018 Yaris Design £13,800 (ticks all the boxes)... -
My car was damaged by a hit-and-run driver - should I repair it or just sell it? 22 Jun 2023 (Ask HJ)
My 2013 BMW 520d Touring has done 101,000 miles. But recently I saw that someone had driven into the side of the car and hadn’t stopped or left their details.... -
Should I reject a faulty car that has now been off the road for six weeks awaiting repair? 10 May 2023 (Ask HJ)
I bought a faulty car from a dealership and realised it within just 12 hours. The repairs are going to take 6-8 months as the part required is not available... -
What's the best SUV to buy? 24 Mar 2023 (Ask HJ)
I've been offered either a Nissan Qashqai or a Citroenn C5 Aircross on similar finance. I'm not sure which one to go for can you help? -
I am having problems with my Nissan Juke's gearbox - will my warranty pair for the repairs? 20 Mar 2023 (Ask HJ)
I have had my Nissan Juke since last September. It was starting to shudder but I didn’t think it could be anything serious or a red light would show. I’ve... -
Can you recommend a new or used 4x4? 3 Jan 2023 (Ask HJ)
I'm looking to buy a new or used 4x4. My budget is around £350 per month. My weekly drive isn't much, just a 20-mile round commute, but I plan go camping... -
Is an air conditioning service necessary? 22 Aug 2022 (Ask HJ)
My Toyota dealer recommends that I have my air con serviced after only two years. They quote £150. Is this necessary? -
What is the point of 8,000-mile contract limits? 9 Aug 2022 (Ask HJ)
How can it make sense to spend several hundred pounds per month plus a four figure sum in initial payment to finance a car with an agreed mileage of just... -
Distance selling regulations - do they apply to private car sales? 3 Aug 2022 (Ask HJ)
I have read your very useful guide on consumer rights, but I still have one question - do distance selling rules apply to private car sales as well dealer... -
My order has been cancelled, what are my rights? 18 May 2022 (Ask HJ)
In November 2021 I signed a contract with a leasing company and finance company to lease a brand new factory order car. The car was due to be delivered... -
I have PCP car, can I fit a private number plate? 16 May 2022 (Ask HJ)
I have a PCP agreement car that has another two years to run on the agreement, I would like to add a private number plate on it, would this be possible?...