Showing results in Ask HJ [Show all channels]
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Can we reject a Mazda 3 for a DPF issue? 11 Nov 2021 (Ask HJ)
Four months since buying a 2014 Mazda 3 2.2-litre diesel and on the day of collection the DPF warning light came on. The garage has attempted to repair... -
The car I recently purchased has several faults - what are my rights? 8 Nov 2021 (Ask HJ)
We’ve purchased a 2019 Nissan Qashqai and in the 10 days we've had it we've had a number of problems with it. We had tyre pressure warning light come... -
Can I ask for a refund on my camper van I've just bought? 29 Oct 2021 (Ask HJ)
I purchased a 1985 camper van eight days ago. The seller was eager to deliver the motor to me, which they did. Only two miles into my first journey the... -
A car I bought 10 days ago has suspected faulty steering rack - what are my rights? 27 Oct 2021 (Ask HJ)
I've just bought a 2007 Honda CRV with a 30 day mechanical warranty. I fear the steering rack may be damaged as the steering wheel tugs in the opposite... -
Falsified service history on my Mercedes A-Class 22 Oct 2021 (Ask HJ)
I bought a Mercedes A-Class in February 2020 and the car was one year old. I was told it was fully serviced before picking it up but it turns out it wasn't.... -
Land Rover Discovery engine failure - who is liable for the repair costs? 14 Oct 2021 (Ask HJ)
Our daughter purchased a 3.5-year-old Land Rover Discovery with 40,000 miles on the clock six months ago, for which she paid £45,000. The car broke down... -
Dealer hasn't fixed damage on used car - can I reject it? 12 Oct 2021 (Ask HJ)
I recently viewed a used Mazda 6 with a price of £7690. I agreed to pay the full asking price. The dealer offered a 12-month MoT, service and six month... -
New clutch needed for my MINI - is the dealer I bought it from liable? 15 Sep 2021 (Ask HJ)
I bought a 2009 MINI Cooper S in February. Since then I have put 1100 miles on it. About a month ago, I noticed it was making a strange screeching noise... -
The DSG gearbox has failed in my Skoda Fabia, what should I do? 3 Sep 2021 (Ask HJ)
I bought an approved used 2016 plate Skoda Fabia DSG automatic last year, which had done 38,000 miles. After just over one year of ownership and less than... -
What's wrong with my Nissan Juke CVT? 30 Aug 2021 (Ask HJ)
My 2013 Nissan Juke 2013 Automatic stopped working as my wife was driving it and does not operate in drive, only in reverse. I was told it might be gearbox... -
What secondhand, ULEZ-compliant cars do you recommend? 2 Aug 2021 (Ask HJ)
I'd like to buy a secondhand, ULEZ-compliant car to drive daily on the motorway. I have £8000 to spend. Which car would you recommend? -
Should faulty air con be covered a used car dealer? 30 Jul 2021 (Ask HJ)
My son bought a car on Sunday from a secondhand dealership. On the test drive, the air con was blowing but didn't seem very cold so he assumed maybe it... -
The car I bought from a dealer looks like it's been involved in an accident - what are my rights? 26 Jul 2021 (Ask HJ)
Five months ago purchased a one owner Fiesta from a dealer with a 12 month Ford warranty. Just after delivery, I contacted the dealer explaining that the... -
My 8-year-old Kia has a long list of issues despite being lightly used. Do you agree this is unacceptable? 26 Jul 2021 (Ask HJ)
I own an 8-year-old Kia Sportage that I bought from my local Kia dealer 7.5 years ago with 2500 miles on the clock. Since then, the car has been serviced... -
I bought a unsatisfactory, faulty car and the dealer won't give a full refund. What next? 16 Jul 2021 (Ask HJ)
I bought a 2006 BMW E46 2.0-litre diesel convertible on 13 May for £2700. It'd done 105,000 miles. I bought it in Birmingham, I live in Shropshire. On... -
I just bought a used car, which suffered power loss suddenly. Can I reject the car for a refund? 13 Jul 2021 (Ask HJ)
I've just purchased a 2018 Peugeot 3008 1.5 diesel EAT8 auto. After a short break during a journey, the car suffered power loss, limiting the speed to... -
The gearbox system has failed in my newly-bought 2017 car. Is the dealer liable? 13 Jul 2021 (Ask HJ)
I need your advice, please. I purchased a 2017 Volkswagen Golf Estate 4 months ago from an independent dealer. The car had done 15,000 miles with an elderly... -
How long should a head gasket last? 7 Jul 2021 (Ask HJ)
Is it normal for a head gasket on a Peugeot 207 to pack up after only 41,000 miles? Thank you. -
There's a fault with a car we bought from a secondhand dealer. Do we have to pay for diagnostics? 5 Jul 2021 (Ask HJ)
A car we bought from a secondhand dealer clearly had a fault on purchase but we only detected it when driving home on the motorway. Do we still have to... -
Our motorhome fault isn't covered as the warranty firm say it was a known issue before buying. What do we do? 18 Jun 2021 (Ask HJ)
I purchased a motorhome from a motorhome dealership in September 2020. I only drove it 133 miles before blue-black smoke curtailed our first outing. The...