What's wrong with my Nissan Juke CVT?

My 2013 Nissan Juke 2013 Automatic stopped working as my wife was driving it and does not operate in drive, only in reverse. I was told it might be gearbox oil but my local Nissan dealer says the transmission is faulty and it'll need to be replaced at a very high cost.

The car was only purchased four months ago from a small car dealer. It has done 34,500 miles. What should I do next? Does Nissan have any sort of responsibility to fix this??

Asked on 30 August 2021 by Jimmy Demetriou

Answered by Dan Powell
We have received lots of reported automatic gearbox problems with the old shape Nissan Juke. I would suggest taking the car back to the dealer and insisting that they put this right or give you a refund for the car, minus a fair deduction for the usage you have already had from the vehicle.

The dealer can be held responsible for any serious faults that develop within the first six months. This is because the problems are deemed 'present or developing at the time of sale'.

For your consumer rights, see: www.honestjohn.co.uk/how-to-reject-a-car-your-cons.../
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