Why do you advise against using accident management companies?

You don't advise using a claims management company if there's any potential for dispute after an accident. Why is that? What should one use when there is a dispute over liability?

Asked on 18 May 2020 by JackG

Answered by Tim Kelly
For a case where there is clearly no dispute in liability, then the law is clear in regards to your entitlement. When liability is not clear and if all of the cost is not recovered, then you could end up liable for credit charges. In the event where there is a potential area of contention with liability, it is easier and less risky to use your insurer (in general). Each case has its own risk and merit.
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