Ask Honest John

Most recently answered accident questions
My car was damaged recently. I contacted my insurance and they gave me two options: claim through them and I would have to pay my excess or go through a claims management company that they deal with at...
A couple of days ago my parked Honda CR-V was struck by a Morrisons delivery van. Damage to the vehicle includes bodywork repair for dents and scrapes, and possibly replacement parts. My insurance company...
You don't advise using a claims management company if there's any potential for dispute after an accident. Why is that? What should one use when there is a dispute over liability?
Our car was hit from behind whilst waiting to turn at a junction. The other motorist was profusely apologetic and accepted liability. Our bumper was squashed and pushed out of shape, parking sensors squished...
My stepdaughter was involved in a minor collision ten days ago, when a van emerging from a crossroads did not see her approaching. She stopped, but he didn't. He hit the bonnet, bumper and nearside light....
While my car was parked in a retail park car park it was hit and severely damaged by a third party. It is likely to be a write off. I have the third party's insurers details. The third party is obviously...
I was the innocent victim in an accident. My car was in good condition, but the third party insurer doesn't want to pay out because they say it's not worth repairing. I cannot buy a car that will be as...
I was reversing out of my drive on Monday with parked cars either side and mums and kids around as it was school time. My visibility was poor but I was edging out in reverse very carefully. A car coming...
I was driving with my ten year old at around 10-15 mph (there are people who can vouch for this) when I heard a thud. When I got out it, I realised it was a child who had run into my car on a quad bike....
In December, our car was showered in gravel from a lorry that sped by. Our windscreen was cracked and the stones left my driver door and bonnet covered in stone chips. My insurer, LV, are treating this...
 

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