My insurance was unfairly voided - how do I get this removed from my record? | Ask Honest John

My insurance was unfairly voided - how do I get this removed from my record?

I received a custodial sentence of 40 months in 2009. My sentence expired in 2013 and I took car insurance out. I said I had no outstanding convictions but now, 1.5 years later, my insurer contacted me saying I wasn't truthful when I took my policy out. They said I should have declared it to them, which I genuinely didn't know. Then they said it was innocent and gave me a full refund, but still voided my insurance. I'm now finding it very difficult to get insurance. Is there anyway I can get this removed from my record?

Asked on 5 January 2018 by JOHN COWAN

Answered by Honest John

You need to raise a complaint and take it to the Financial Ombudsman Service, you cannot be penalised for spent convictions. It comes under the Equalities Act.

Tags: insurance complaints financial ombudsman service void insurance

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