The third party in an accident is fraudulently claiming whiplash - is there a precedent for this?

My partner's daughter recently ran into the back of another car very slowly and there was no damage to either car. There is photographic evidence to back this up. The other party is now claiming for whiplash...

Why won't my warranty cover clutch damage on my Saab convertible?

I am 80 years old. I bought a new Saab convertible in November 2011, three months before they folded, leaving me with no warranty. I am a DT reader of many years and you recommended Warranty Direct. WD...

Why has my insurance been increased for a no-fault claim?

You have often advised against protecting no-claims discounts as companies price in your claims history anyway. How about this: I recently renewed my insurance through a comparison website and chose Hastings...

I think I have been the victim of an insurance scam - what should I do?

I learned in April 2013 that my then insurer had paid out on a claim from someone who alleged I had damaged their vehicle in 2011. I was not aware of this claim, still less given an opportunity to contest...

Can I claim for pothole damage to my Mondeo even though the hole has since been filled?

I drive a Ford Mondeo petrol estate. I recently hit a deep pothole in the road, causing the suspension spring on my front passenger side to break which has cost me over £200 to replace, including parts...

How should my nephew deal with this fraudulent claim?

My nephew is struggling to keep his one-man business going, has asked me for help. A couple of weeks ago he was driving into his office car park past a car, which was parked on the hatched ‘no parking’...

Is it possible to claim from local authorities for pothole damage to cars?

A few weeks ago your column contained an item concerning procedures to be adopted when pursuing the Local Authorities in respect of damage to motor vehicles by potholes where, as in my case, the County...

Can I claim against the council for speed hump damage to my Volkswagen Golf?

I wondered if you think it worth making a claim for compensation to a local council regarding damage to my car caused by a particular set of speed humps? In the past year, I have had three springs and...

Can I claim against my dealer for rust damage to my Mercedes-Benz A-Class?

I have a 2005 Mercedes-Benz A-Class. Taking golf clubs from the boot I noticed evidence of water and while washing the car I also discovered signs of paint bubbling on both side doors. Surface disruption...

Why doesn't Volkswagen's service plan cover brake fluid?

I have had a bad experience of a service plan with my father’s Volkswagen. Volkswagen does a fixed price two year plan at £379 which you pay up front in one go and which covers two services and two MOTs,...